
Clinic Directory
7.3#2 in healthcare provider directoriesFrom C$29 a monthFree planWeb
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| Fact | Clinic Directory | DataSpring Provider Directory Management |
|---|---|---|
| Directory data | Listings are built from publicly available clinic business information such as names, addresses, phones, websites, hours and services. | The solution includes provider and practice details such as health equity, race, ethnicity, and language information. |
| Purpose | Clinic Directory helps people find health clinics across Canada and routes referrals to selected or matched independent clinics. | Helps health plans improve provider directory accuracy and regulatory compliance using professional and practice information verified by clinicians. |
| Security | The privacy policy states that databases use encryption at rest, connections use HTTPS, and the public frontend is isolated from the backend routing engine. | DataSpring says the Provider Data Portal data is secured using HITRUST CSF data protection standards. |
| Support | Support is email-based, with a stated target of replying within one business day and no phone, overnight or weekend coverage. | Directory Management support is available by phone and chat on weekdays, with health plan support hours listed as 8 a.m.–5 p.m. ET. |
It suits people comparing clinics or practitioners in Canada, and clinic owners who want to manage a directory profile. It is not a substitute for medical advice or appointment booking.
It is intended for health plans, physician practices, and provider groups managing directory information. Plans needing to assess provider networks can use its detailed data for network adequacy management.