CROMS
CROMS is a clinical research operations platform that connects workflows from AI-assisted recruitment through billing and invoicing.
What CROMS is
CROMS is a clinical research operations platform that connects workflows from AI-assisted recruitment through billing and invoicing. Recruitment tools analyze CVs, evaluate videos, and match candidates to studies, while authorized professionals make final hiring decisions. Its learning system supports role- and department-based paths, retraining, certifications, and SCORM, video, PDF, and document materials. Contract workflows cover creation, approvals, renewals, and budget analysis, with automated billing tied to timesheets. Expense tools include AI receipt scanning, project expenses, advances, and sponsor payment flows. SmartCRF supports electronic case report form design and collection on web and mobile, anonymous participant numbering, interim analysis, and exports in multiple formats. CROMS also lists a WhatsApp AI bot for tasks, approvals, and updates, plus single sign-on with enterprise identity providers. The maker says the platform uses encryption in transit and at rest, role-based access controls, and an immutable audit trail; primary application data is hosted in the EU. CROMS is available on web, Android, iOS, macOS, and Windows. Pricing is tailored and available on request; the maker offers a two-month free trial without a credit card.
Good
- Connects recruitment through billing workflows.
- SmartCRF supports web and mobile form collection.
- Two-month trial requires no credit card.
- Lists support across web, Android, iOS, macOS, and Windows.
Watch out
- Pricing is available on request.
- Enterprise pricing is tailored to user count and requirements.
- Validation documentation is available only to qualified prospects under NDA.
Who it suits
CROMS is presented for clinical research organizations, including field staff such as SC, CRA, and CTA teams. It may suit organizations coordinating recruitment, training, contracts, expenses, and clinical forms.
Verdict
CROMS brings several clinical research operations into one cloud platform, with a two-month trial and pricing tailored to requirements. Organizations should weigh the scope of their needs against the quoted plan and setup process.
Plans and prices
From CROMS's own pricing page, checked 3 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Enterprise | Priced on request | Above 100 users; pricing is tailored to user count, integration requirements, onboarding and migration scope, and support |
The facts
Each one read from CROMS's own pages, with the date it was checked.
What it does
- Clinical forms
- SmartCRF supports electronic case report form design and collection on web and mobile, anonymous participant numbering, interim analysis, and multi-format exports.checked 3 Oct 2026
- Compliance
- CROMS says it supports GCP/ICH E6(R3), ALCOA+, 21 CFR Part 11, GDPR, and KVKK; validation documentation is available to qualified prospects under NDA.checked 3 Oct 2026
- Expenses
- AI receipt scanning can fill expense forms, and the platform supports project-based expenses, advances, and sponsor payment flows.checked 3 Oct 2026
- Hosting
- The Trust Center says CROMS is hosted in UpCloud's Frankfurt region and that primary application data is hosted in the EU.checked 3 Oct 2026
- Integrations
- CROMS lists WhatsApp with an AI bot for tasks, approvals, and updates, and supports single sign-on with enterprise identity providers.checked 3 Oct 2026
- Intended users
- CROMS is presented for clinical research organizations, including field teams such as SC, CRA, and CTA staff.checked 3 Oct 2026
- Purpose
- CROMS is a clinical research operations platform connecting workflows from AI-assisted recruitment through automated billing and invoicing.checked 3 Oct 2026
- Recruitment
- AI tools analyze CVs, evaluate videos, and match candidates to studies; final hiring decisions remain with authorized professionals.checked 3 Oct 2026
- Security
- The maker states that CROMS uses encryption in transit and at rest, role-based access control, an immutable audit trail, and end-to-end encryption for supported sensitive data flows.checked 3 Oct 2026
- Support and setup
- The maker states setup takes 1–2 business days and technical support is available 7/24.checked 3 Oct 2026
- Training
- Its LMS supports role- and department-based learning paths, retraining, certifications, and SCORM, video, PDF, and document content.checked 3 Oct 2026
Money
- Contracts and billing
- Contract management covers creation, approvals, renewals, budget analysis, and automated billing tied to timesheets.checked 3 Oct 2026
- Trial
- The maker offers two months free without a credit card and says automatic billing does not begin when the trial ends.checked 3 Oct 2026
Where it runs
- Platforms
- The product page lists web access, native iPhone and iPad apps, Android support, and Windows and macOS desktop applications.checked 3 Oct 2026
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