
Crises Control PING
Crises Control PING is mass notification software for contacting people through configured channels and tracking their acknowledgements.
What Crises Control PING is
Crises Control PING is mass notification software for contacting people through configured channels and tracking their acknowledgements. It supports SMS, voice calls, email, push notifications, Microsoft Teams, and web alerts. Notifications can go out simultaneously or cascade across channels until recipients respond. PING records delivery status and acknowledgements in real time, maintains a communication history, and provides exportable reports. The maker says broadcasts can reach thousands of recipients across channels in about two seconds. Public Alerting supports large-scale SMS alerts to customers, residents, visitors, contractors, and communities. Teams can target groups such as a site, department, or on-call rota for operational communications, emergencies, duty-of-care messages, and business continuity. Integrations and APIs connect the platform with monitoring, IT service management, and communication tools. The product is listed for Android, iOS, web, and Windows, and push alerts reach users through the Crises Control mobile app. PING has no free plan; pricing is by user per month on an annual subscription, with a quote based on user count and enabled modules. A 30-day trial is listed.
Good
- Supports SMS, voice, email, push, Teams, and web alerts
- Can cascade notifications until recipients acknowledge
- Tracks delivery and acknowledgements in real time
- Provides communication history and exportable reports
- 30-day trial is listed
Watch out
- No free plan is listed
- Pricing requires a quote based on users and enabled modules
- Annual subscription pricing is per user per month
Who it suits
PING may suit organizations that need to send targeted operational or emergency alerts and track acknowledgements. It also supports public alerts for customers, residents, visitors, contractors, and communities.
Verdict
PING combines multi-channel alerts with acknowledgement tracking and exportable communication records. Pricing depends on user count and enabled modules, so organizations need to request a quote.
Plans and prices
From Crises Control PING's own pricing page, checked 3 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Ping | Priced on request | Pricing scales with number of people reached and modules enabled · Per user, per month on an annual subscription; quote based on user count and enabled modules |
The facts
Each one read from Crises Control PING's own pages, with the date it was checked.
What it does
- Accreditations
- The maker lists ISO 22301, ISO 9001, ISO/IEC 27001, ISO 14001, Cyber Essentials Plus and EU GDPR compliance on its accreditations page.checked 3 Oct 2026
- Alert speed
- The maker says Ping can broadcast to thousands of recipients across channels in about two seconds.checked 3 Oct 2026
- Channels
- Ping supports SMS, voice calls, email, push notifications, Microsoft Teams and web alerts.checked 3 Oct 2026
- Delivery
- Notifications can be delivered simultaneously or cascaded across channels until recipients acknowledge them.checked 3 Oct 2026
- External alerts
- The maker says its Public Alerting capability can send large-scale SMS alerts to customers, residents, visitors, contractors and communities.checked 3 Oct 2026
- Integration
- Crises Control says its platform connects monitoring platforms, IT service management tools and communication tools through integrations and APIs.checked 3 Oct 2026
- Product
- Ping is mass notification software for reaching people through configured communication channels and tracking their acknowledgements.checked 3 Oct 2026
- Security
- Crises Control states that it holds ISO 27001 certification and is built to support GDPR obligations.checked 3 Oct 2026
- Support
- The maker’s platform overview lists 24/7 support.checked 3 Oct 2026
- Tracking
- The product records delivery status and acknowledgements in real time and maintains a communication history with exportable reports.checked 3 Oct 2026
- Use cases
- Ping can target groups such as a site, department or on-call rota for operational communications, emergencies, duty-of-care communication and business continuity.checked 3 Oct 2026
The company
- Headquarters
- Wembley, Middlesex, United Kingdomchecked 28 Sep 2026
Where it runs
- Mobile app
- Push notifications reach users through the Crises Control mobile app.checked 3 Oct 2026
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