CoverManager

What CoverManager is

CoverManager is a hospitality management platform for reservations, payments, guest relationships, booking channels, events and virtual waitlists. Reservation tools include a branded booking engine, live availability, table assignment, a live seating plan and management from desktop or mobile. Automatic SMS and email reconfirmations, duplicate-reservation detection and card holds that can charge no-show penalties support booking operations. Payments cover deposits, prepayments, gift cards and experiences, with rules and cancellation policies set by event or service. Guest profiles can include visit history, spending, dietary preferences, VIP status and notes, and teams can run targeted SMS and email campaigns. CoverManager says it offers 130+ integrations across POS, payments, marketing and property management systems, while its multi-channel product synchronizes availability across booking platforms in real time. CoverAssistant can handle phone reservations, suggest alternatives when a venue is full, request card details and send SMS after dropped calls. Events tools support ticket sales, table reservations, guest lists, QR validation and cashless payments using NFC wristbands or cards. The platform serves independent restaurants, groups and chains, hotels, beach clubs, nightlife venues and large events. Pricing is a fixed monthly subscription, with a proposal after a free, no-obligation demo.