
CoverManager
6.7#16 in restaurant reservation softwareFrom €99 a monthAndroidiOSWebAPI
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| Fact | CoverManager | Favouritetable |
|---|---|---|
| Founded | 2013 | The founder says the idea and product began in 2010. |
| Headquarters | Seville, Spain | 400 Thames Valley Park Drive, Thames Valley Park, Reading RG6 1PT, United Kingdom |
| Integrations | CoverManager says it offers 130+ integrations, including connections across POS, payments, marketing, and property management systems. | Official integration listings include TISSL, Stripe, Deliverect, Stuart, SquareMeal, First Table, Mailchimp, Facebook, Google, Lightspeed, Squaremeal and Rezcontrol. |
| Payments | The payments product supports deposits, prepayments, gift cards, and experiences, with payment rules and cancellation policies configurable by event or service. | Favouritetable supports deposits, full payment and payment processing with money transferred to the restaurant account. |
| Product | CoverManager is an all-in-one hospitality management platform for reservations, payments, ticketing and experiences, guest loyalty and CRM, multi-channel booking, and virtual waitlists. | Favouritetable is a restaurant management and dining system covering online bookings, capacity, payments, table planning and marketing. |
| Reservation management | The reservation product includes a branded booking engine, live availability, table assignment, a live seating plan, and reservation management from desktop or mobile. | Its reservation system manages online bookings, phone bookings and walk-ins in a single diary. |
| Security and privacy | CoverManager's privacy policy identifies a Data Protection Officer contact and references GDPR and Spain's LOPDGDD in describing personal-data processing. | The privacy notice identifies Favouritetable Services Ltd as responsible for personal-information protection and applicable data-protection obligations. |
| Support | Existing customers can access technical support through the Help Center, while prospective customers can request a demo. | Support is offered through helpdesk tickets, email and telephone, with the feature page also listing chat, documentation, forums and training. |
CoverManager suits restaurants, hotel food-and-beverage outlets, beach clubs, nightlife venues and event operators that need reservation, payment and guest-management tools. Its multi-location support and booking-channel synchronization may suit groups and chains.
It is aimed at cafés, coffee shops, bars, pubs, restaurants, groups, and hotels. The plan details distinguish options for smaller venues, medium-size independent venues, and larger single sites or small groups.