ClickWaiver

ClickWaiver is a digital waiver platform for businesses that need to create, sign, and retain customer forms across web, iOS, and API workflows. It suits fitness, events, rentals, and beauty and wellness operators that need flexible intake and dependable kiosk operation, particularly when an iPad may lose connectivity. Its record verification and distribution breadth are compelling, but legal and regional privacy requirements still need independent review.

Overview

ClickWaiver combines a form builder, signature collection, and documented storage rather than treating waivers as simple downloadable PDFs. Completed forms carry an audit trail and a PDF certificate containing a SHA-256 hash and public verification link. That gives operators a practical way to demonstrate that a stored document has not been altered and to retrieve a verifiable record later.

The main operational differentiator is offline signing: its iPad progressive web app can collect signatures without an internet connection and synchronize them when service returns. This is useful at busy venues, rental counters, or facilities with unreliable Wi-Fi. The service does not cover Quebec Law 25-specific obligations beyond PIPEDA-equivalent terms, and its terms state that AI drafts and jurisdiction-aware features are informational aids, not legal advice or an enforceability guarantee.

Key features

Form design and distribution

The builder supports AI-assisted drafting, multi-page forms, 17 field types, conditional logic, and jurisdiction-aware warnings. Conditional paths and varied fields are appropriate for intake that changes according to a customer's answers, while the warnings can flag issues for further review. They do not replace counsel checking the final language. Businesses can distribute a waiver by link, QR code, email, kiosk mode, or an embeddable widget, and guardian signing is supported.

Signing, records, and integrations

Offline iPad kiosk signing keeps intake moving during outages and syncs completed signatures afterward. Each completed waiver includes the audit trail and hashed PDF certificate described above. A REST API accepts bearer tokens or API keys; webhooks are included on Pro and higher plans, making those tiers more suitable for connecting waiver events to other systems. Automated reminders and data export are also supported.

Security and privacy

Connections use TLS 1.2 or higher, while signer form-field values receive application-layer AES-256-GCM encryption. EU storage residency can be enabled on supported plans for signed PDFs, signature images, and uploads, although account and audit metadata remain in the primary US region. ClickWaiver says it does not sell personal data, use it for behavioral advertising, or send signer waiver data to AI providers. Support currently points users to email while the full help center is still forthcoming.

Pricing

ClickWaiver has a free plan, a 14-day trial, and paid plans from $29 a month. The Free plan has no published price and allows 25 waivers per month, three templates, one user, and one location. It includes kiosk mode, an embed widget, email and QR distribution, PDF and audit certificates, but retains a Powered by footer. It is a reasonable pilot for a single operator with modest volume, not a fit for multiple staff or heavier throughput.

Pro costs $29 a month and removes waiver and template limits, with three users, one location, white-labeling, API plus webhooks, all distribution channels, conditional logic, and 200 AI generations per month. It is the practical tier for a small business that needs branded forms and integrations. Team costs $99 a month and adds 15 users, five locations, Google/Microsoft SSO, role-based access, priority support, multi-location dashboards, unlimited AI generation, and EU data residency. Choose it when access control, several sites, or EU document storage justify the higher fee. Enterprise has custom pricing for 50-plus users, on-premises deployment, or EU data residency requirements.

Platforms

ClickWaiver is offered through web and iOS experiences, with an API for integrations.

Who it's for

It is a strong match for gyms and studios, event operators, equipment or activity rentals, and beauty or wellness businesses collecting repeat customer waivers. Pro is aimed at smaller teams needing automation and white-labeling, while Team fits multi-location organizations with centralized administration. Organizations whose primary requirement is Quebec Law 25 compliance, guaranteed legal enforceability, or Android-specific kiosk deployment should look elsewhere or obtain specialist advice.

Pros and cons

• Pro: Offline iPad signing keeps intake available during connectivity failures.
• Pro: Hash-backed PDF certificates, audit trails, and public verification links strengthen record verification.
• Pro: Links, QR, email, kiosk, and embed options cover varied customer journeys.
• Pro: API access, webhooks on paid tiers, export, and reminders support operational automation.
• Con: The Free plan is capped at 25 waivers monthly, three templates, one user, and one location, and includes branding.
• Con: Quebec Law 25-specific obligations are not supported beyond PIPEDA-equivalent terms.
• Con: AI drafts and jurisdiction warnings are not legal advice or an enforceability guarantee.
• Con: EU residency does not move account and audit metadata from the primary US region, and full help-center coverage is still pending.

Alternatives

Digital Waiver Software is the broader category directory for comparing waiver tools. Choose WaiverFile instead if you prefer a paid service with a free booking option that adds a 6% booking fee and Stripe processing fees. OnlineWaiverPro suits buyers seeking a lower-cost Basic plan at $10 a month with 50 signed waivers included and $0.15 per additional waiver. Survtapp is an option when a free tier with three users, 100 responses per month, and two kiosk devices is more important than ClickWaiver's certificate workflow. WaiverDrop offers a free tier with 10 waivers monthly, unlimited templates, document packets, kiosk and touchless modes, and webhooks, but no free trial. WaiverForever provides a free starter allowance of 20 submissions monthly. WaiverApp is web-only and has a free plan capped at 10 waivers monthly. WaiverKit is web-only, with a free plan limited to one template and 30 signed waivers monthly. AgreeDock is a web-based alternative with a free allowance of 10 signatures monthly and one active waiver.

Verdict

Choose ClickWaiver if your business needs flexible conditional forms, many distribution routes, offline iPad signing, and verifiable PDF records in one system. Pro offers the clearest value for a small operation integrating waivers into its workflow; Team is justified for multi-site governance and EU document storage. Look elsewhere when Android support, Quebec-specific compliance, or a legally assured waiver is the deciding requirement.