Carrier 360 by J.B. Hunt

Carrier 360 is J.B. Hunt’s load-finding and freight-management app for approved carriers. It suits carriers who want load discovery, booking, documents and payment tools in one place across mobile and web. Its free price is appealing, but eligibility and the limits on instant booking and automated check calls make it a more natural fit for carriers already able to work with J.B. Hunt freight.

Overview

Carrier 360 brings load search and day-to-day load management together: carriers can filter freight, make offers or book eligible loads, handle documents and invoices, and manage drivers and fleets. Recommendations draw on a carrier’s history and favorite searches, which can make repeat searches more relevant. The app also shows fuel-saving locations along a route.

Booking is not uniform across the board: instant booking applies to most loads, while some require another route such as placing an offer. Arrival check calls can be automated through ELD or tracking integration, but loaded and unloaded calls still require manual entry. That split helps reduce some routine updates without eliminating the need for driver or fleet-manager follow-up.

Key features

Load discovery and management

Location and equipment filters, load alerts, recommendations, and the choice to offer or instantly book eligible freight give carriers several ways to find work. App functions also cover assigning drivers to loads, initiating tracking, uploading documents, creating invoices, and managing contracted power-only and drayage freight. This makes Carrier 360 more than a search board for fleets that handle multiple operational steps in the app.

Payments and carrier perks

Qualifying carriers can use Quick Pay at no fee; standard payment is in 21 business days with no fee. Listed perks include Pilot Flying J Truck Care discounts, myRewards points and diesel savings, Goodyear discounts, facility ratings, and early load visibility for qualifying carriers. These benefits can add practical value, though eligibility for Quick Pay and some perks matters.

Tracking, privacy and support

Arrival check calls can be automated through ELD or tracking integration, while loaded and unloaded calls must be entered manually. Google Play says data is encrypted in transit and users can request deletion. Carrier 360 support is available Monday through Friday, 7:00 a.m. to 5:00 p.m. Central Time, at 833-211-4392 or [email protected]. Drivers should not interact with the app while operating a vehicle.

Pricing

Carrier 360 — free. The free plan is for approved carriers and includes access to Carrier 360’s search and management workflow. There is no paid tier described for this entry, but free access is not universal: approval is required, some loads cannot be booked instantly, and Quick Pay is for qualifying carriers. Standard payment is in 21 business days with no fee.

The plan’s strongest case is straightforward: approved carriers can use a broad set of load and fleet tools without a subscription charge. Carriers who need instant booking on every load or fully automated check calls should not assume this workflow will provide either.

Platforms

Carrier 360 is available on Android, iOS and the web. That combination supports mobile access for drivers and browser-based work for carrier operations. Drivers must not use the app while driving.

Who it's for

Carrier 360 is best suited to approved carriers, including fleets that need to search and manage J.B. Hunt loads, assign drivers, handle freight documents and track payments. Carriers that can benefit from route fuel savings and the listed partner perks have additional reasons to consider it. It is a weaker fit for those who need a board open to any carrier, universal instant booking, or automatic loaded and unloaded check calls.

Pros and cons

• Pro: Free access combines load search, alerts, booking and operational tools, so carriers can manage more than discovery without a subscription fee.
• Pro: Quick Pay for qualifying carriers and standard payment in 21 business days, both with no fee, give a clear payment option.
• Pro: Route fuel-savings locations and listed partner perks can add value beyond finding freight.
• Con: Only approved carriers are eligible, narrowing its usefulness as a general-purpose load board.
• Con: Some loads are not eligible for instant booking, so finding a load does not always mean immediate confirmation.
• Con: Loaded and unloaded check calls remain manual even with tracking integration.

Alternatives

Load Board Software is the broader category directory for comparing tools. Among individual options, BulkLoads is a reasonable alternative for users who want a free load-search plan with forum, washout search, multiple users and app access; Carrier 360 instead centers on approved-carrier access to J.B. Hunt freight and its associated management workflow.

FreightLink is worth considering for approved members seeking a free service across Android, iOS, web and API. LaneRunner may suit shippers looking for free access with unlimited load posting and marketplace or private-network options, rather than a carrier-focused J.B. Hunt workflow. Trans.eu Freight Exchange is a paid carrier subscription at €125 a month, with 20 freight publications included and additional publications at 1 € net each; it is a different fit for readers seeking a subscription freight exchange.

Doft Load Board offers a free Basic carrier plan with unlimited load search and no credit card required, making it an option for owner-operators and small fleets comparing search-first tools. 123Loadboard, Teleroute and Carrier First Management are also alternatives to compare.

Verdict

Approved carriers who work with J.B. Hunt should consider Carrier 360 first: it brings free load discovery and practical load-management tools together, with useful payment and fuel-related benefits. Look elsewhere if you need a board without carrier approval, instant booking for every load, or tracking that automates all check calls.