BranchOrbit
BranchOrbit is a web platform for restaurant, café, bakery, and multi-location operations.
What BranchOrbit is
BranchOrbit is a web platform for restaurant, café, bakery, and multi-location operations. It combines online ordering, customer experience, operations, subscriptions, and POS integrations. Its branded storefront supports pickup and delivery, customizable menus, Stripe checkout, loyalty rewards, gift cards, customer accounts, and custom domains. Vendor dashboards show live orders, status changes, kitchen workflows, notifications, and branch-specific views. Multi-location controls cover tenants, branches, users, permissions, menus, subscriptions, and branch-level order routing. A tablet waitlist dashboard handles guest queues, party sizes, wait timers, notifications, seating, and history. Square paid-order synchronization is available; Clover integration is in progress and Toast is planned. Firebase supports push notifications, Redis supports realtime infrastructure, and Resend delivers transactional email. BranchOrbit describes tenant-scoped access, role-aware administration, and server-side encrypted POS tokens that stay off the frontend. It says full card numbers are not stored, with processors such as Stripe handling card processing. Pricing is available on request, based on locations, modules, POS review needs, and rollout support.
Good
- Branded pickup and delivery storefront
- Multi-location routing and permissions
- Tablet waitlist management
- Square paid-order synchronization
- Server-side encrypted POS tokens
Watch out
- Pricing is available only on request
- Clover integration is still in progress
- Toast integration is planned, not available
Who it suits
BranchOrbit suits restaurant, café, bakery, and multi-location operators managing ordering, staff workflows, waitlists, and POS connections. It supports owners, managers, staff, and customers.
Verdict
BranchOrbit brings ordering, operations, waitlists, subscriptions, and POS planning into one web platform. It is most relevant to restaurant operators needing branch-level controls and branded ordering.
Plans and prices
From BranchOrbit's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Enterprise | Priced on request | Enterprise support · Custom rollout planning · Integration review · Advanced permissions |
| Growth | Priced on request | Multi-location · Loyalty · Gift Cards · Waitlist · POS integration planning |
| Starter | Priced on request | Online Ordering · Customer accounts · Stripe payments · Basic support |
The facts
Each one read from BranchOrbit's own pages, with the date it was checked.
What it does
- Intended users
- The product is aimed at restaurant, café, bakery, and multi-location operators, with workflows for owners, managers, staff, and customers.checked 9 Oct 2026
- Multi-location
- The platform provides tenant, branch, user, permission, menu, subscription, and branch-level order-routing controls.checked 9 Oct 2026
- Operations
- Vendor dashboards support live orders, order status updates, kitchen workflows, notifications, and branch-specific operating views.checked 9 Oct 2026
- Ordering
- Its branded ordering supports pickup and delivery, customizable menus, Stripe checkout, loyalty rewards, gift cards, and custom domains.checked 9 Oct 2026
- Other integrations
- Firebase supports push notifications, Redis supports realtime infrastructure, and Resend delivers transactional email.checked 9 Oct 2026
- Payments
- BranchOrbit says it does not claim to store full card numbers and that card processing is handled by processors such as Stripe.checked 9 Oct 2026
- Pricing
- Final package prices are not published; pricing depends on locations, modules, POS review requirements, and rollout support.checked 9 Oct 2026
- Product
- BranchOrbit combines restaurant online ordering, customer experience, operations, subscriptions, and POS integrations in one platform.checked 9 Oct 2026
- Security
- BranchOrbit describes tenant-scoped access, role-aware admin surfaces, and server-side encrypted POS tokens that are not sent to the frontend.checked 9 Oct 2026
- Support
- Support is available Monday through Friday, 9:00 AM–6:00 PM Pacific Time, for account, billing, POS, ordering, troubleshooting, and configuration issues.checked 9 Oct 2026
- Waitlist
- Hosts can manage guest queues, party sizes, wait timers, notifications, seating, and history from a tablet dashboard.checked 9 Oct 2026
Where it runs
- POS integrations
- Square paid-order sync is available; Clover integration is in progress and Toast is planned.checked 9 Oct 2026
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