BookFlow
BookFlow is web-based business software for appointment-based service businesses in India.
What BookFlow is
BookFlow is web-based business software for appointment-based service businesses in India. It combines bookings, customer records, billing, staff management, inventory, and daily business operations. Businesses can handle appointments, walk-ins, booking status, and schedules, while a public booking page lets customers view services and request appointments. The CRM stores history, birthdays, anniversaries, and notes. Billing records payments, invoices, discounts, and revenue; staff tools track work and performance; inventory covers products, stock, expenses, and usage. WhatsApp-first follow-ups support reminders and offers. An AI assistant answers questions about bookings, customers, revenue, and daily priorities, with usage limits. CSV import is available for existing customer data. BookFlow works on phones, tablets, and desktop computers. The Standard plan costs ₹₹399 a month and includes unlimited appointments and customers, online booking, reports, analytics, and WhatsApp onboarding support.
Good
- Manages appointments and walk-ins
- Includes customer CRM records
- Supports billing and invoices
- Provides inventory management
- Offers WhatsApp follow-ups
Watch out
- No free plan
- Costs ₹₹399 a month
- AI assistant has usage limits
- No biometric or access-control integration
Who it suits
BookFlow suits Indian appointment-based businesses such as salons, clinics, gyms, consultants, and repair shops. It is designed for teams wanting bookings, CRM, billing, staff, and inventory in one web service.
Verdict
BookFlow combines appointment, customer, billing, staff, and inventory functions for Indian service businesses. Its web access and WhatsApp-oriented tools are useful, while hardware integration is not currently provided.
Plans and prices
From BookFlow's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| BookFlow Standard | ₹399 a month | Unlimited appointments · Unlimited customers · Billing and invoices · Online booking website · Customer CRM · Staff management · Inventory management · Reports and analytics · AI assistant · WhatsApp onboarding support |
The facts
Each one read from BookFlow's own pages, with the date it was checked.
What it does
- AI assistant
- The AI assistant answers questions about business data, including bookings, customers, revenue and daily priorities, with usage limits included.checked 9 Oct 2026
- Bookings
- It manages appointments, walk-ins, booking status and daily schedules.checked 9 Oct 2026
- Customer records
- Its customer CRM tracks history, birthdays, anniversaries and notes.checked 9 Oct 2026
- Data import
- Existing customer data can be imported using CSV.checked 9 Oct 2026
- Notable limit
- BookFlow does not currently provide biometric or access-control hardware integration.checked 9 Oct 2026
- Online booking
- Customers can use a public booking page to view services and request appointments.checked 9 Oct 2026
- Purpose
- BookFlow combines bookings, customers, billing and business management for Indian service businesses.checked 9 Oct 2026
- Staff and inventory
- It tracks staff work and performance, and manages products, stock, expenses and usage.checked 9 Oct 2026
- Support
- The plan includes WhatsApp onboarding support.checked 9 Oct 2026
- Who it serves
- BookFlow is presented for appointment-based service businesses, including salons, clinics, coaching centres, gyms, consultants, repair shops, pet care and local services.checked 9 Oct 2026
Money
- Billing
- The software records payments, invoices, discounts and revenue.checked 9 Oct 2026
Where it runs
- Supported devices
- BookFlow works on mobile phones, tablets and desktop computers without installing complicated business software.checked 9 Oct 2026
- BookFlow supports WhatsApp-first follow-ups for reminders and offers.checked 9 Oct 2026
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