BlackBerry AtHoc
BlackBerry AtHoc is a critical event management solution for government and critical infrastructure organizations, combining emergency notifications with inc…
What BlackBerry AtHoc is
BlackBerry AtHoc is a critical event management solution for government and critical infrastructure organizations, combining emergency notifications with incident response tools. It brings alerts, personnel status, field reports, maps, geofences, and connected systems into a shared operational view. Messages and actions can be directed by role, location, organization, and operational context. Field personnel can use the mobile app for two-way participation and structured reporting. Alerts can be sent through WhatsApp, Microsoft Teams, SMS, email, voice, desktop pop-ups, and mobile push notifications. AtHoc 7.22 supports automatic user data synchronization with Microsoft Entra ID and secure private ArcGIS map layers. The AtHoc SDK offers portable APIs for integration, but is currently for existing AtHoc customers. BlackBerry states that AtHoc Cloud holds FedRAMP Class D (High) authorization and lists AtHoc among products with ISO/IEC 27001, 27017, and 27018 certifications. It supports two-way communication in 19 languages. Pricing is provided by demo or sales inquiry; the product page directs prospective customers to request a demo.
Good
- Alerts span messaging, voice, desktop, and mobile channels.
- Targets messages by role, location, and context.
- Mobile app supports two-way field reporting.
- Supports two-way communication in 19 languages.
- AtHoc Cloud holds FedRAMP Class D (High) authorization.
Watch out
- Pricing is not displayed.
- SDK is currently for existing AtHoc customers.
- Prospective customers are directed to request a demo.
Who it suits
AtHoc is aimed at government and critical infrastructure organizations coordinating emergency communications and incident response. Its targeted alerts and field reporting may suit teams with personnel operating across roles and locations.
Verdict
AtHoc combines multi-channel notifications with shared incident coordination and field participation. Organizations considering it will need to request a demo or sales inquiry for pricing.
Plans and prices
From BlackBerry AtHoc's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| BlackBerry AtHoc | Priced on request | Pricing provided by demo or sales inquiry |
The facts
Each one read from BlackBerry AtHoc's own pages, with the date it was checked.
What it does
- APIs
- The AtHoc SDK provides portable APIs for integration with the AtHoc system, and BlackBerry says the SDK is currently for existing AtHoc customers.checked 7 Oct 2026
- Channels
- BlackBerry says alerts can be delivered through WhatsApp, Microsoft Teams, SMS, email, voice, desktop pop-ups, and mobile app push notifications.checked 7 Oct 2026
- Coordination
- The platform brings alerts, personnel status, field reports, maps, geofences, and connected systems into a shared operational view.checked 7 Oct 2026
- Government use
- BlackBerry positions AtHoc for federal agencies and reports that 80% of U.S. federal government agencies trust it for crisis communications.checked 7 Oct 2026
- Integrations
- AtHoc 7.22 supports automatic user data synchronization with Microsoft Entra ID and secure private ArcGIS map layers.checked 7 Oct 2026
- Languages
- BlackBerry says AtHoc supports two-way communication in 19 languages.checked 7 Oct 2026
- Pricing access
- The product page directs prospective customers to request a demo; it does not display a price.checked 7 Oct 2026
- Purpose
- BlackBerry describes AtHoc as a critical event management solution for government and critical infrastructure, combining emergency notifications with incident response tools.checked 7 Oct 2026
- Security
- BlackBerry states that AtHoc Cloud holds FedRAMP Class D (High) authorization and lists AtHoc among products with ISO/IEC 27001, 27017, and 27018 certifications.checked 7 Oct 2026
- Support
- AtHoc Enterprise support provides a support portal, support request tickets, and urgent request phone numbers for North America and other regions.checked 7 Oct 2026
- Targeting
- Messages and actions can be targeted by role, location, organization, and operational context.checked 7 Oct 2026
The company
- Founded
- 1984checked 28 Sep 2026
- Headquarters
- Waterloo, Ontario, Canadachecked 28 Sep 2026
Where it runs
- Mobile app
- The AtHoc mobile application supports two-way participation and structured reporting for field personnel.checked 7 Oct 2026
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