Black Belt CRM
Black Belt CRM is a web system for businesses that bill and track recurring members.
What Black Belt CRM is
Black Belt CRM is a web system for businesses that bill and track recurring members. It serves martial arts schools, gyms, dance studios, swim programs, cheer and gymnastics programs, music tuition, and after-school care. Records can include attendance, membership billing, belt progression, and family accounts that combine contacts, members, and billing lines under one account with a consolidated statement. Billing schedules range from one-time and daily charges to weekly, bi-weekly, monthly, four-week monthly, quarterly, semi-annual, yearly, and attendance-based cycles. Card and ACH payments use a merchant account opened through Black Belt CRM and its integrated gateway. Retention reports include cohort curves, cancellation tenure, churn, lifetime value, and first-90-day risk flags. Staff access can be set by security level and Location, with login records and IP or country blocking. Card numbers remain with the payment provider; the CRM keeps card type, last four digits, and charge history. Plans start at US$39/mo, with a 30-day trial. The member portal is being rebuilt, and there is no branded mobile app or published uptime figure.
Good
- Supports many recurring billing cycles
- Family accounts consolidate billing lines
- Retention reports include churn and lifetime value
- Card and ACH payments supported
- Free training included for customers
Watch out
- No branded mobile app
- Member portal is being rebuilt
- No published uptime figure
- Plans start at US$39/mo
Who it suits
It suits recurring-membership organizations such as gyms, studios, schools, and activity programs. It is especially relevant for teams needing family billing, attendance, and retention reporting.
Verdict
Black Belt CRM combines membership operations, flexible billing, family accounts, and retention analysis in a web platform. The rebuilding portal, absent mobile app, and starting price should be weighed before adoption.
Plans and prices
From Black Belt CRM's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $39 a month | Up to 25 members · US$39/mo |
| Studio | $59 a month | 26 – 100 members · US$59/mo |
| Club | $85 a month | 101 – 250 members · US$85/mo |
| Center | $125 a month | 251 – 500 members · US$125/mo |
| Institute | $155 a month | 501 – 1,000 members · US$155/mo |
| Enterprise | $195 a month | 1,001+ members; no ceiling · US$195/mo |
The facts
Each one read from Black Belt CRM's own pages, with the date it was checked.
Money
- Billing
- Billing cycles include one-time, daily, weekly, bi-weekly, monthly, four-week monthly, quarterly, semi-annual, yearly, and by attendance.checked 7 Oct 2026
The company
- Data ownership
- The company says member records belong to the customer and are not sold, shared with other customers, or used to train anything.checked 7 Oct 2026
- Founded
- 2011checked 28 Sep 2026
- Headquarters
- Florida, USAchecked 28 Sep 2026
What it does
- Households
- A family can have multiple contacts, members, and billing lines on one account, with a consolidated statement.checked 7 Oct 2026
- Integrations
- The company says it is not an integration marketplace; it uses a chosen integrated payment gateway and supports CSV data transfer.checked 7 Oct 2026
- Notable limitation
- The company says the member portal is being rebuilt, there is no branded mobile app, and it does not publish an uptime figure.checked 7 Oct 2026
- Payment data
- Card numbers are held by the payment provider; Black Belt CRM keeps the last four digits, card type, and charge history.checked 7 Oct 2026
- Payments
- The product supports card and ACH payments through a merchant account opened through Black Belt CRM and a gateway it has integrated.checked 7 Oct 2026
- Purpose
- Black Belt CRM manages membership businesses that bill and track recurring members.checked 7 Oct 2026
- Retention analytics
- Reports include cohort retention curves, tenure at cancellation, churn rates, lifetime value, and first-90-day at-risk flags.checked 7 Oct 2026
- Security
- Staff access can be set by security level and Location, account logins are recorded, and access can be blocked by IP address or country.checked 7 Oct 2026
- Support
- Existing customers can contact support by email, and the company says it includes free training.checked 7 Oct 2026
- Who it serves
- The product serves recurring-membership businesses including martial arts schools, gyms, dance studios, swim programs, cheer and gymnastics, music tuition, and after-school care.checked 7 Oct 2026
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