Alert Cascade

What it does

Availability

The company states a minimum 99.999% service uptime guarantee and says its solutions had no downtime in the previous five years.checked 11 Oct 2026

Channels

The platform supports messaging through SMS, voice, email, Teams, Slack, and push notifications.checked 11 Oct 2026

Data protection

The company says its modules comply with GDPR and DPA, it is registered with the ICO, and it hosts data in the UK and EU.checked 11 Oct 2026

Document handling

Document Vault provides file version control, expiry dates, and review dates, with files protected in transit and at rest.checked 11 Oct 2026

Downloads

The downloads page lists product guides for Information Hotline, Mass Notification, On Call, Emergency Alerts, and Incident Tracker.checked 11 Oct 2026

Implementation

The pricing page says same day switch on is available and average implementation takes two weeks, including data upload, template creation, and the first all staff alert.checked 11 Oct 2026

Modules

Its modules include mass notification, information hotline, emergency alerts, incident management, on call, and document vault.checked 11 Oct 2026

NHS assurance

The company says its NHS Data Security and Protection Toolkit rating is “Standards exceeded”.checked 11 Oct 2026

Pricing flexibility

The pricing page says there are no hidden messaging fees or long term contracts and that customers can upgrade or downgrade modules, features, and support plans at any time.checked 11 Oct 2026

Pricing model

Subscription fees depend on contact count, contact locations, and the features an organisation selects; the site directs visitors to request custom pricing.checked 11 Oct 2026

Purpose

Alert Cascade is an emergency mass notification platform for critical alerts, operational resilience, and business continuity.checked 11 Oct 2026

Response workflows

Recipients can use multiple choice response menus to create reports, and bespoke workflow rules can extend incident response.checked 11 Oct 2026

Security certifications

The trust page lists Cyber Essentials Plus and ISO 27001 accreditation, and says Alert Cascade has held ISO 27001 accreditation since 2016.checked 11 Oct 2026

Support

The company says its UK based support team is available 24/7/365.checked 11 Oct 2026

Targeting

Users can target unlimited communication groups by skill sets, locations, roles, or qualifications.checked 11 Oct 2026