Ala ePharma CRM

What Ala ePharma CRM is

Ala ePharma CRM is a paid CRM for pharmaceutical field sales teams, with pricing available on request. It helps teams manage doctors, pharmacies, territories, appointments, beat plans, call reports, and expenses. Doctor and pharmacy directories can hold specialties, locations, contacts, and visit histories. Reps can plan daily activity and record visits with product details, samples, and feedback; coverage is tracked automatically. Geo-tagged check-ins help verify field visits, and teams can plan and approve monthly tour programmes by territory. Reps can also submit expenses for approval, with reimbursement and finance views available. The mobile app supports offline work and multiple languages, including right-to-left Arabic. Field dashboards include activity, coverage and reach, and team and finance views. Listed security and control options include role-based access, approval workflows, audit trails, 2FA, encryption, backup and recovery, GDPR, and ISO 27001. The CRM is offered in cloud or on-premise deployments, with source code available as a premium add-on. It runs on Android, iOS, and self-hosted deployments; prospective customers can request a tailored live demo.