Zendesk Guide
8.6#3 in knowledge base softwareFrom $19 a monthAndroidiOSWebAPI
VisitZendesk Guide vs Zoho Learn
Zoho Learn
7.8#18 in knowledge base softwareFree planFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | Zendesk Guide | Zoho Learn |
|---|---|---|
| Content analytics | Yes | Yes |
| Custom domain | Yes | Yes |
| Free plan | No | Yes |
| Headquarters | San Francisco, California, United States | Chennai, India |
| Integrations | Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners. | Zoho Learn's API supports reading and writing data through GET, POST, PUT, and DELETE methods; the API page says usage is not limited, subject to system protections against denial-of-service attacks. |
| Publishing audience | both | both |
Zendesk Guide plans
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
Zoho Learn plans
- FreeFree
- Express—
- Professional—
Pick Zendesk Guide if…
It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.
Pick Zoho Learn if…
You want what its maker publishes above — check its page for the details.