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Zendesk Guide vs Ziikly

Ziikly

7.1#69 in knowledge base softwareFree plan
Free planWebAPI
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What both publish

FactZendesk GuideZiikly
Free planNoYes
IntegrationsZendesk Marketplace lists more than 1,200 apps, connectors, themes and partners.The integrations page lists tools including Stripe, Bokio, HubSpot, Shopify, GitHub, Slack, and Notion; some are marked beta.
Publishing audiencebothinternal

Zendesk Guide plans

  • Support Team$19 a month
  • Copilot add-on$50 a month
  • Workforce Engagement Bundle add-on$50 a month
  • Suite Team$55 a month
  • Contact Center add-on$83 a month
  • Suite Professional$115 a month

Ziikly plans

  • FreeFree
  • Pro—
  • Business—
  • Enterprise—

Pick Zendesk Guide if…

It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.

Pick Ziikly if…

You want what its maker publishes above — check its page for the details.

Charts they share