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XWiki vs Zendesk Guide

XWiki logo

XWiki

6.6#20 in hr knowledge base softwareFree plan
Free planWebAPILinuxSelf-hosted
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What both publish

FactXWikiZendesk Guide
HeadquartersParis, FranceSan Francisco, California, United States
IntegrationsEnterprise integration features include Active Directory and LDAP connections, single sign-on, office document import or preview, PDF viewing and export, and data imports.Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners.

XWiki plans

  • CommunityFree
  • BasicPriced on request
  • BusinessPriced on request
  • EnterprisePriced on request
  • StarterPriced on request

Zendesk Guide plans

  • Support Team$19 a month
  • Copilot add-on$50 a month
  • Workforce Engagement Bundle add-on$50 a month
  • Suite Team$55 a month
  • Contact Center add-on$83 a month
  • Suite Professional$115 a month

Pick XWiki if…

XWiki suits organizations that need a shared knowledge base, structured pages, and collaboration tools. It offers both a free on-premises option and cloud or on-premises paid plans for organizations seeking additional support and integrations.

Pick Zendesk Guide if…

It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.

Charts they share