
XMReality Remote Guidance
7.1#2 in remote video support softwareFrom $35 a monthAndroidiOSWebAPI
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| Fact | XMReality Remote Guidance | Zapworks Studio |
|---|---|---|
| Founded | 2007 | 2011 |
| Headquarters | Linköping, Sweden | London, United Kingdom |
| Integrations | Ready-made integrations include Salesforce Service Cloud, Microsoft Dynamics 365, Outlook, OneDrive and Teams; Professional and Enterprise plans also support Zapier integrations. | The Studio page says its FBX, OBJ, and POD support enables integration with existing workflows. |
| Purpose | XMReality Remote Guidance is video software with augmented reality tools that connects on-site workers with remote experts for visual guidance and support. | Zapworks Studio lets designers and developers create customizable AR, VR, and MR experiences for print, products, packaging, retail, and events. |
| Security | XMReality says its cloud infrastructure and processes comply with GDPR, are certified to ISO 27001, and encrypt data in transit and at rest. | Zapworks says uploaded content is stored on AWS servers in Ireland and encrypted in transit and at rest. |
| Support | The pricing page lists email support for Basic, priority email support for Professional, and phone and email support for Enterprise. | Studio documentation includes tutorials and scripting references, and Zapworks points users to its Discord community for advice and sharing projects. |
It suits technical helpdesk teams, inspectors, auditors, and trainers who need to guide on-site workers remotely. It can also fit organizations using the listed business integrations.
Studio may suit designers and developers creating tracked AR, VR, or MR experiences with 3D models. Its event-based Actions can also suit people who want to create interactions without writing code.