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Workbench vs Zoho CRM

Workbench

6.3#25 in crm data migration softwareFree plan
Free planWebAPILinuxmacOS
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Zoho CRM logo

Zoho CRM

9.1#4 in crm softwareFrom $14 a month
Free planAndroidiOSWebAPI
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What both publish

FactWorkbenchZoho CRM
IntegrationsWorkbench connects to Salesforce organizations via Force.com APIs and can use Salesforce OAuth login or a session ID.Zoho CRM offers more than 1,100 ready-to-use app integrations.
PurposeWorkbench is a web-based suite for Salesforce administrators and developers to interact with Salesforce organizations through Force.com APIs.Zoho CRM provides tools to increase leads, accelerate sales, and measure sales performance.
SupportSalesforce does not support Workbench; the maker directs community support requests to Stack Overflow and provides documentation and issue reporting links.Paid editions include Classic support, with optional paid plans offering faster responses and round-the-clock support; live chat is available 24x5.

Workbench plans

  • WorkbenchFree

Zoho CRM plans

  • FreeFree
  • Standard$23 a month
  • Professional$40 a month
  • Enterprise$52 a month
  • FreeFree
  • Standard$14 a month

Pick Workbench if…

Workbench may suit Salesforce administrators and developers who need browser-based access to organization data and metadata through supported APIs. It is not intended for production data or performance-intensive work.

Pick Zoho CRM if…

Zoho CRM suits sales teams that need lead management, follow-up automation, forecasting, and integrations. The free edition supports up to three users, while paid tiers add capabilities for larger needs.

Charts they share