
Voiceflow
9.0#1 in chatbot buildersFrom $972 a yearFree planAndroidiOSWebAPI
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| Fact | Voiceflow | Workativ Assistant |
|---|---|---|
| Deployment channels | multichannel | multichannel |
| Human handoff | Yes | Yes |
| Integrations | Native connectors include Zendesk, Salesforce, HubSpot, Shopify, Airtable, Google Sheets, Gmail and Twilio. | Workativ says it connects with 100+ apps, including knowledge sources such as SharePoint, Confluence, Notion, and Google Drive. |
| Knowledge-base answers | Yes | Yes |
| Security controls | The security page describes encryption at rest and in transit, customer-managed keys, multi-region backups, vulnerability scanning, penetration tests, SSO, WAF and DDoS protection. | The chatbot builder page lists immutable audit trails, role-based access controls, secrets and token masking, prompt injection protection, SSO, MFA, and SIEM integration. |
Voiceflow is presented for CX and support leaders, engineers, enterprise teams, and agencies or partners building agents for clients. It may suit teams that need agents across voice and chat channels, integrations, and evaluation tools.
You want what its maker publishes above — check its page for the details.