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Voiceflow vs Workativ Assistant

Voiceflow logo

Voiceflow

9.0#1 in chatbot buildersFrom $972 a year
Free planAndroidiOSWebAPI
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What both publish

FactVoiceflowWorkativ Assistant
Deployment channelsmultichannelmultichannel
Human handoffYesYes
IntegrationsNative connectors include Zendesk, Salesforce, HubSpot, Shopify, Airtable, Google Sheets, Gmail and Twilio.Workativ says it connects with 100+ apps, including knowledge sources such as SharePoint, Confluence, Notion, and Google Drive.
Knowledge-base answersYesYes
Security controlsThe security page describes encryption at rest and in transit, customer-managed keys, multi-region backups, vulnerability scanning, penetration tests, SSO, WAF and DDoS protection.The chatbot builder page lists immutable audit trails, role-based access controls, secrets and token masking, prompt injection protection, SSO, MFA, and SIEM integration.

Voiceflow plans

  • StarterFree
  • Agencies & PartnersFree
  • Pro$120 a month
  • Business$500 a month
  • Pro$972 a year
  • EnterprisePriced on request

Workativ Assistant plans

  • Business$349 a month
  • EnterprisePriced on request

Pick Voiceflow if…

Voiceflow is presented for CX and support leaders, engineers, enterprise teams, and agencies or partners building agents for clients. It may suit teams that need agents across voice and chat channels, integrations, and evaluation tools.

Pick Workativ Assistant if…

You want what its maker publishes above — check its page for the details.

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