Upfirst
6.3#22 in virtual receptionist servicesFrom $24.95 a monthWebAPI
VisitUpfirst vs YouSquared
YouSquared
7.3#3 in virtual receptionist servicesFrom $29.99 a monthFree planAndroidiOSWebLinux
VisitWhat both publish
| Fact | Upfirst | YouSquared |
|---|---|---|
| Call handling | It can collect caller details, answer common questions, summarize calls, and provide transcripts and recordings by email or SMS. | The AI screens callers, filters spam and scams, answers FAQs, qualifies leads, and can transfer calls. |
| Headquarters | Miami, Florida, United States | New York, NY, United States |
| Integrations | The integrations page lists Acuity Scheduling, Calendly, Clio, Google Calendar, Make, Outlook, Square, Zapier, and custom integrations. | The maker lists CRM, EHR, and ERP integrations on Team plans and custom-built integrations for Enterprise; it also documents real-time webhooks. |
| Intended users | Upfirst describes itself as an answering service for small businesses and highlights use cases including law firms, real estate, and property management. | The maker presents the product for solo practitioners and teams across healthcare, pharmacy, legal, mortgage, real estate, construction and engineering, and home services. |
| Languages | Upfirst says it speaks English, Spanish, and more than 35 other languages. | The product handles calls in 57 languages and switches when the caller changes language. |
| Product | Upfirst is an AI answering service and virtual receptionist that answers business calls around the clock. | YouSquared describes its product as an AI receptionist that answers calls, handles texts, books appointments, and operates 24/7. |
| Security | Upfirst publishes a security disclosure policy asking researchers to report vulnerabilities by email and avoid accessing or modifying other users’ data. | The maker states that it is SOC 2 compliant and PIPEDA-aligned, encrypts data in transit and at rest, and offers a signed BAA for healthcare. |
Upfirst plans
- Starter$24.95 a month
- Premium$59.95 a month
- Pro (Most popular)$159.95 a month
- Scale$299 a month
- CustomPriced on request
YouSquared plans
- Solo BasicFree
- Solo Lite$29.99 a month
- Solo$59 a month
- Team$199 a month
- EnterprisePriced on request
Pick Upfirst if…
Upfirst suits small businesses that want calls answered and caller details, messages, or appointments handled by a virtual receptionist. Its stated use cases include law firms, real estate, and property management.
Pick YouSquared if…
It may suit solo practitioners and teams in healthcare, pharmacy, legal, mortgage, real estate, construction and engineering, or home services. The free plan is limited to 20 calls per month and one call at a time.