Twenty
7.3#108 in crm softwareFrom $9 a monthWebAPISelf-hosted
VisitTwenty vs Zoho CRM
What both publish
| Fact | Twenty | Zoho CRM |
|---|---|---|
| AI features | Yes | Yes |
| Customization | Users can create custom objects, fields, views, and no-code workflows from Settings, with unlimited customization at no extra charge. | Canvas, Client Script, layouts, and portals let organizations customize the CRM and provide access to customers, partners, and vendors. |
| Email sync | Yes | Yes |
| Free plan | Yes | Yes |
| Free trial | Yes | Zoho CRM offers a flexible free trial. |
| Paid from | 9 | 14 |
| Security | Two-factor authentication is included across all listed plans; row-level permissions and SSO are unavailable on Pro but included on Organization and Enterprise. | Zoho CRM uses AES encryption and AES-256 encryption on its servers, and supports HIPAA and GDPR compliance functions. |
| Support | Pro includes standard support, Organization includes priority support, and Enterprise includes dedicated support and an SLA. | Paid editions include Classic support, with optional paid plans offering faster responses and round-the-clock support; live chat is available 24x5. |
Twenty plans
- Pro$9 a month
- Organization$19 a month
- Enterprise$50,000 a year
Zoho CRM plans
- FreeFree
- Standard$23 a month
- Professional$40 a month
- Enterprise$52 a month
- FreeFree
- Standard$14 a month
Pick Twenty if…
You want what its maker publishes above — check its page for the details.
Pick Zoho CRM if…
Zoho CRM suits sales teams that need lead management, follow-up automation, forecasting, and integrations. The free edition supports up to three users, while paid tiers add capabilities for larger needs.