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TruGrid vs Zoho Assist

TruGrid

6.9#88 in remote desktop softwareFrom $12 a month
AndroidiOSWebmacOS
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Zoho Assist logo

Zoho Assist

8.9#3 in remote desktop softwareFrom $10 a month
Free planAndroidiOSWebLinux
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What both publish

FactTruGridZoho Assist
Access modeunattendedboth
File transferYesFile transfer is included in Remote Support Standard and Unattended Access Standard.
Free planNoYes
Mobile appsYesZoho Assist offers a mobile app with separate Technician App and Customer App options.
Supported platformsWindows,macOS,iOS,Android,webSupported platforms include Windows, Mac, Linux, Raspberry Pi, Android, iOS, and Chrome OS.

TruGrid plans

  • Basic$12 a month
  • Business$15 a month
  • Enterprise—
  • MSP & Resellers—

Zoho Assist plans

  • FreeFree
  • Remote Support - Standard$10 a month
  • Remote Support - Professional—
  • Remote Support - Enterprise—
  • Unattended Access - Standard—
  • Unattended Access - Professional—

Pick TruGrid if…

You want what its maker publishes above — check its page for the details.

Pick Zoho Assist if…

Zoho Assist suits technicians and support teams that need attended, on-demand, or unattended access across desktop, mobile, and other listed platforms. Its cobrowse and camera assistance tools may suit support situations that benefit from visual guidance.

Charts they share