Tray.ai
6.2#6 in genesys appfoundry marketplaceWebAPI
VisitTray.ai vs Zoho CRM
What both publish
| Fact | Tray.ai | Zoho CRM |
|---|---|---|
| Founded | 2012 | 1996 |
| Free plan | No | Yes |
| Security controls | Tray's security policies state that 2FA is mandatory for user accounts and that stored data is encrypted at rest, with additional encryption for sensitive data such as workflow authentications. | The service provides time-stamped audit logs, IP restrictions, multi-factor authentication, and real-time backups across multiple servers. |
| Support | All plans include business-hours support and knowledge-base access; Team and Enterprise include 24/7/365 support, enhanced SLAs, and a dedicated Slack channel. | Paid editions include Classic support, with optional paid plans offering faster responses and round-the-clock support; live chat is available 24x5. |
Tray.ai plans
- EnterprisePriced on request
- ProPriced on request
- TeamPriced on request
Zoho CRM plans
- FreeFree
- Standard$23 a month
- Professional$40 a month
- Enterprise$52 a month
- FreeFree
- Standard$14 a month
Pick Tray.ai if…
You want what its maker publishes above — check its page for the details.
Pick Zoho CRM if…
Zoho CRM suits sales teams that need lead management, follow-up automation, forecasting, and integrations. The free edition supports up to three users, while paid tiers add capabilities for larger needs.