Tracker
8.3#1 in case management softwareFrom $24 a monthFree planAndroidiOSWebmacOS
VisitTracker vs Traverse
What both publish
| Fact | Tracker | Traverse |
|---|---|---|
| Audit trail | Yes | Yes |
| Deployment | cloud | cloud |
| Headquarters | Atlanta, Georgia | Dublin, Ohio, United States |
| Integrations | The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations. | Traverse is API-enabled and can integrate with existing case management or eligibility systems to reduce duplicate data entry. |
| Intended users | The company says its mission is to empower creators and businesses to build a brand and tell their stories. | Traverse is designed for human services agencies and their caseworkers, social workers, supervisors, and agency leaders. |
| Reporting dashboards | Yes | Yes |
| Security | The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information. | Traverse is built on AWS, uses HIPAA- and FedRAMP-compliant services, and encrypts data at rest and in transit. |
| Support | Riverside says the same people who develop Tracker support it and answer the phone. | Northwoods describes in-app learning and live chat, and says its support center provides ongoing help after launch. |
| Workflow automation | Yes | Yes |
Tracker plans
- FreeFree
- Pro$24 a month
- Grow$34 a month
- Webinar$79 a month
- BusinessPriced on request
Traverse plans
- TraversePriced on request
Pick Tracker if…
You want what its maker publishes above — check its page for the details.
Pick Traverse if…
You want what its maker publishes above — check its page for the details.