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Tracker vs Transform

Tracker

8.3#1 in case management softwareFrom $24 a month
Free planAndroidiOSWebmacOS
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What both publish

FactTrackerTransform
HeadquartersAtlanta, GeorgiaEdmonton, Alberta, Canada
IntegrationsThe Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations.The privacy policy identifies Google Calendar as an integration and says users can connect, synchronize, and disconnect it.
Intended usersThe company says its mission is to empower creators and businesses to build a brand and tell their stories.The platform is tailored to nonprofit and public sector organizations delivering social services.
PurposeTracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition.Transform provides tools for social service agencies to manage services, clients, and data.
SecurityThe site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information.The maker says Transform uses encryption and security protocols and is compliant with relevant privacy regulations, including HIPAA.
SupportRiverside says the same people who develop Tracker support it and answer the phone.The maker says it provides unlimited customer support for managers and frontline workers, plus onboarding and ongoing support.

Tracker plans

  • FreeFree
  • Pro$24 a month
  • Grow$34 a month
  • Webinar$79 a month
  • BusinessPriced on request

Transform plans

  • Tier 1$70 a month
  • Tier 2$100 a month
  • Tier 3Priced on request

Pick Tracker if…

You want what its maker publishes above — check its page for the details.

Pick Transform if…

You want what its maker publishes above — check its page for the details.

Charts they share