Total Service
5.9#19 in elevator service softwareAndroidiOSWebAPI
VisitTotal Service vs Zentid
What both publish
| Fact | Total Service | Zentid |
|---|---|---|
| AI | TS Cloud lists six live AI capabilities: AI Assistant, Dashboard Copilot, AI Report Builder, AI Document Template Engine, In-App Coach, and Technician Assist. | Zen AI can help schedule jobs, improve service reports, respond to enquiries, and automate routine tasks. |
| Customer portal | Customers can view work orders, inspection and compliance documents, invoices and payment history, and submit service requests. | The browser customer portal supports service booking, live status, report approval and service-history access. |
| Founded | 1991 | LinkedIn lists Zentid FSM as founded in 2025. |
| Headquarters | West Hills, California, United States | LinkedIn lists headquarters in Qusais, Dubai, United Arab Emirates. |
| Security | TS Cloud states that it protects service-operations information through robust encryption and access controls. | Zentid states that it uses encryption at rest and in transit, access controls, role-based permissions, secure cloud infrastructure and regular backups. |
Total Service plans
- Custom planPriced on request
Zentid plans
- Starter Plan299 AED a month
- Starter299 AED a month
- Essential699 AED a month
- Essential Plan699 AED a month
- Growth Plan1,799 AED a month
- Growth1,799 AED a month
Pick Total Service if…
Total Service is aimed at elevator, HVAC, fire and life-safety, and specialty contractors needing operational and financial tools in one ERP. Its customer portal and native payroll may be relevant to organizations managing service work and payroll complexity.
Pick Zentid if…
Zentid suits service businesses coordinating jobs, technicians, customer records, and reporting in one platform. Its offline mobile workflow may suit technicians who sometimes work without connectivity.