The Customer Factor
6.5#21 in window cleaning softwareFrom $34.95 a monthAndroidiOSWeb
VisitThe Customer Factor vs WorkBee
What both publish
| Fact | The Customer Factor | WorkBee |
|---|---|---|
| Payments | The features page names Square, Stripe and Worldpay as integrated credit card processors and describes customer invoice-payment links. | Its native GoCardless integration can collect Direct Debit automatically when a stop is completed, and flags failed payments. |
| Purpose | The Customer Factor describes itself as a CRM designed to save time and reduce lost revenue through automated follow-up. | WorkBee is field service software for UK trades, including window cleaning businesses. |
| Security | The privacy policy says sensitive or credit information is encrypted using SSL and access to personal information is restricted; it also states the company does not use vulnerability scanning or PCI-standard scanning. | The maker says it uses TLS in transit, encryption at rest, row-level database security, role-based access controls, and regular security reviews. |
The Customer Factor plans
- Monthly$34.95 a month
- QuarterlyPriced on request
- Annual$449.50 a year
WorkBee plans
- FreeFree
- Starter£25 a month
- Growth£59 a month
- Pro£119 a month
Pick The Customer Factor if…
The Customer Factor suits service businesses such as cleaners, landscapers, pool services, and other listed home-service trades. It may fit teams that need scheduling, estimates, invoices, automated follow-up, and mobile field access.
Pick WorkBee if…
WorkBee suits UK trades businesses, including window cleaners, that schedule repeat visits and manage field work. Its listed features also serve businesses needing round reporting, payment collection, or accounting connections.