Text Request
7.2#3 in business text messaging softwareFrom $575 a monthAndroidiOSWebAPI
Visit| Fact | Text Request | Textillion |
|---|---|---|
| Compliance | Text Request states that it is SOC 2 Type 2 certified and offers HIPAA-compliant accounts for an additional $50/mo fee. | The site says opt-outs and consent tracking are built in, and its help page says STOP replies automatically suppress a number across the account. |
| Integrations | The service offers API and webhooks plus direct integrations including HubSpot, Square, Mailchimp, QuickBooks, Pipedrive, Zapier, Help Scout, Angi, and Microsoft Dynamics 365. | The help center lists a guide for integrating with Stripe. |
| Product | Text Request is business texting software that lets small businesses text from their business number. | Textillion provides a platform for businesses to send bulk SMS campaigns and manage customer replies in a shared inbox. |
| Security | Text Request encrypts data in transit and at rest, supports SSO and MFA, and describes its service as 100% cloud-based with redundant servers. | The privacy policy says Textillion uses row-level database security, TLS 1.2+ in transit, encryption at rest, scoped access controls, admin two-factor authentication, audit logging, and automated backups. |
| Support | Every plan includes ongoing customer support from an in-house team located in Chattanooga, Tennessee. | The site advertises live in-app human support; the Basic plan includes email support, while higher plans list priority support. |
Text Request suits small businesses that want to handle customer texting from a business number, including scheduled or mass messages. It may also fit businesses seeking SMS payment collection, API access, and direct integrations.
You want what its maker publishes above — check its page for the details.