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Text Request vs Textillion

Text Request

7.2#3 in business text messaging softwareFrom $575 a month
AndroidiOSWebAPI
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Textillion

6.0#29 in business text messaging softwareFrom $10 a month
WebAPI
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What both publish

FactText RequestTextillion
ComplianceText Request states that it is SOC 2 Type 2 certified and offers HIPAA-compliant accounts for an additional $50/mo fee.The site says opt-outs and consent tracking are built in, and its help page says STOP replies automatically suppress a number across the account.
IntegrationsThe service offers API and webhooks plus direct integrations including HubSpot, Square, Mailchimp, QuickBooks, Pipedrive, Zapier, Help Scout, Angi, and Microsoft Dynamics 365.The help center lists a guide for integrating with Stripe.
ProductText Request is business texting software that lets small businesses text from their business number.Textillion provides a platform for businesses to send bulk SMS campaigns and manage customer replies in a shared inbox.
SecurityText Request encrypts data in transit and at rest, supports SSO and MFA, and describes its service as 100% cloud-based with redundant servers.The privacy policy says Textillion uses row-level database security, TLS 1.2+ in transit, encryption at rest, scoped access controls, admin two-factor authentication, audit logging, and automated backups.
SupportEvery plan includes ongoing customer support from an in-house team located in Chattanooga, Tennessee.The site advertises live in-app human support; the Basic plan includes email support, while higher plans list priority support.

Text Request plans

  • Enterprise$575 a month
  • High Volume Tier 1$890 a month
  • High Volume Tier 2$1,460 a month
  • High Volume Tier 3$2,900 a month
  • Corporate—
  • Basic—

Textillion plans

  • Basic$10 a month
  • Pro$20 a month
  • Pro+$59 a month
  • Scale$59 a month
  • Enterprise$150 a month

Pick Text Request if…

Text Request suits small businesses that want to handle customer texting from a business number, including scheduled or mass messages. It may also fit businesses seeking SMS payment collection, API access, and direct integrations.

Pick Textillion if…

You want what its maker publishes above — check its page for the details.

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