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Synergy Investigation Case Management vs Tracker

Tracker

8.3#1 in case management softwareFrom $24 a month
Free planAndroidiOSWebmacOS
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What both publish

FactSynergy Investigation Case ManagementTracker
Audit trailYesYes
Deploymenthybridcloud
HeadquartersMcLean, Virginia, USAAtlanta, Georgia
Intended usersThe investigation solution is intended for police institutions at all levels, including district and regional police departments.The company says its mission is to empower creators and businesses to build a brand and tell their stories.
PurposeAutomates the investigation cycle for police institutions, from crime reporting through evidence processing and intelligence analysis.Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition.
Reporting dashboardsYesYes
SecurityThe IDM platform lists attribute-based and role-based access controls, single sign-on, two-factor authentication, and user activity and data auditing.The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information.
SupportSynergy says it provides comprehensive, continuous support and offers training and knowledge transfer for administrators and users.Riverside says the same people who develop Tracker support it and answer the phone.
Workflow automationYesYes

Synergy Investigation Case Management plans

  • Synergy eCasePriced on request

Tracker plans

  • FreeFree
  • Pro$24 a month
  • Grow$34 a month
  • Webinar$79 a month
  • BusinessPriced on request

Pick Synergy Investigation Case Management if…

You want what its maker publishes above — check its page for the details.

Pick Tracker if…

You want what its maker publishes above — check its page for the details.

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