Superchat
8.7#2 in review management softwareFrom €89 a monthFree planAndroidiOSWebAPI
VisitSuperchat vs Yotpo Reviews
Yotpo Reviews
8.3#8 in review management softwareFrom $15 a monthFree planWebAPISelf-hosted
VisitWhat both publish
| Fact | Superchat | Yotpo Reviews |
|---|---|---|
| API | Superchat exposes a unified REST API for WhatsApp, Instagram, SMS, email and other connected channels. | The pricing comparison lists REST API and webhooks access in Premium, and custom API setup in Enterprise. |
| Company legal name | The provider is SuperX GmbH, registered at Prenzlauer Allee 242-247, 10405 Berlin, Germany. | Crunchbase identifies the active private company as Yotpo, Inc., founded by Tomer Tagrin and Omri Cohen. |
| Founded | 2020 | 2011 |
| Free plan | Yes | Yes |
| Headquarters | Berlin, Germany | New York City, New York, United States |
| Integrations | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. | Supported ecommerce platforms include Shopify, Shopify Plus, Adobe Commerce/Magento, BigCommerce, WooCommerce, Volusion, Salesforce Commerce Cloud and custom integrations. |
| Rating on Capterra | 4.8 out of 5 from 316 reviews | 4.5 out of 5 from 377 reviews |
| Rating on G2 | 4.6 out of 5 from 121 reviews | 4.3 out of 5 from 265 reviews |
| Rating on GetApp | 4.8 out of 5 from 316 reviews | 4.5 out of 5 from 377 reviews |
| Rating on Trustpilot | 4.5 out of 5 from 613 reviews | 1.5 out of 5 from 232 reviews |
Superchat plans
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- Custom—
Yotpo Reviews plans
- FreeFree
- Starter$15 a month
- Pro$119 a month
- EnterprisePriced on request
- PremiumPriced on request
Pick Superchat if…
Superchat suits businesses that want to collect and monitor reviews across several platforms while managing customer conversations in a shared inbox. It may also fit teams seeking review invitations, reminders, and mobile access for replying to customers.
Pick Yotpo Reviews if…
Yotpo Reviews may suit online sellers who want to collect and display customer reviews, photos, and videos. Its platform support varies by feature, so users should check compatibility with their commerce setup.