Superchat
8.7#2 in review management softwareFrom €89 a monthFree planAndroidiOSWebAPI
VisitSuperchat vs TrueReview
TrueReview
7.7#20 in review management softwareFrom $348 a yearWebAPI
VisitWhat both publish
| Fact | Superchat | TrueReview |
|---|---|---|
| Documentation depth | Developer documentation includes getting-started guides, API reference pages, authentication, channels, messages and webhook guidance. | The public help center lists 27 getting-started articles, 32 review-request articles, 18 integration articles and dedicated billing, analytics and widget collections. |
| Founded | 2020 | LinkedIn and the company’s About page state that TrueReview was founded in 2019 by brothers Mikael and Alex Edwards. |
| Free plan | Yes | No |
| Headquarters | Berlin, Germany | Miami, Florida, United States |
| Integrations | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. | Official integration options include Zapier, Keragon, Make.com and Integrately, alongside direct API connections. |
| Rating on G2 | 4.6 out of 5 from 121 reviews | 4.8 out of 5 from 72 reviews. |
| Rating on GetApp | 4.8 out of 5 from 316 reviews | 5.0 out of 5 from 156 reviews. |
| Request channels | multichannel | email_and_sms |
Superchat plans
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- Custom—
TrueReview plans
- Starter$49 a month
- Small Business$99 a month
- Premium$299 a month
- Starter$348 a year
- Small Business$708 a year
- Premium$2,148 a year
Pick Superchat if…
Superchat suits businesses that want to collect and monitor reviews across several platforms while managing customer conversations in a shared inbox. It may also fit teams seeking review invitations, reminders, and mobile access for replying to customers.
Pick TrueReview if…
You want what its maker publishes above — check its page for the details.