Steppr
6.4#16 in user onboarding softwareFrom $29 a monthWebAPI
VisitSteppr vs Wakeline
What both publish
| Fact | Steppr | Wakeline |
|---|---|---|
| Analytics | Tour analytics report per-step reach, completion, dismissal, and drop-off using both unique-user and attempt-level rates. | Wakeline reports guide starts, completions, drop-offs, clicks, survey responses, and trends; session replay and A/B testing are listed among its features. |
| Data handling | Steppr says its infrastructure is hosted in the United States and lists Railway, Postgres, Stripe, Resend, Bunny CDN, Plausible, and Google Cloud among its subprocessors. | The policy says Wakeline does not sell personal information or use end-user data for advertising, and describes customers as controllers and Wakeline as processor for SDK end-user data. |
| Integrations | Steppr supports Slack incoming webhooks, generic HTTPS webhooks, and Segment in both directions; Zapier’s Webhooks-by-Zapier can use its generic endpoint, while a native Zapier app is on the roadmap. | The features page says integrations with data tools, Slack, and other stack tools are coming soon. |
| Security and privacy | The privacy policy says Steppr uses encryption in transit, access controls, secret rotation, and audit logging, and does not sell personal information. | The privacy policy says traffic is encrypted in transit, credentials use bcrypt hashes, and the SDK key is limited to reading published guides and writing interaction events. |
| Support | The site says customers can email [email protected] and a human will reply; Enterprise includes SLA and dedicated support. | The Free plan includes community support, Pro email support, Business priority support, and Enterprise a dedicated success manager. |
| Targeting | Targeting supports URL and user-trait rules, while triggers include page load, URL change, and event-based triggers on Growth and above. | Guides can be targeted using visitor status, user trait rules, saved segments, page or event triggers, and frequency caps. |
Steppr plans
- Starter$29 a month
- Growth$99 a month
- Scale$199 a month
- EnterprisePriced on request
Wakeline plans
- FreeFree
- Pro$41 a month
- Business$166 a month
- EnterprisePriced on request
Pick Steppr if…
You want what its maker publishes above — check its page for the details.
Pick Wakeline if…
Wakeline suits product, success, and marketing teams that want to create and change in-app guidance without waiting on engineering tickets. The free plan is sized for teams needing up to three flows, 1,000 monthly active users, and one teammate.