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Stack Internal vs Zendesk Guide

What both publish

FactStack InternalZendesk Guide
Company foundedStack Overflow was co-founded by Jeff Atwood and Joel Spolsky in 2008.LinkedIn lists Zendesk as founded in 2007.
Company legal nameCrunchbase identifies the legal entity as Stack Exchange Inc.The Google Play listing identifies the developer as Zendesk, Inc.
Free planYesNo
IntegrationsListed integrations include ChatGPT, Claude Code, Confluence, Cursor, Gemini, GitHub, Jira, Notion, OpenAI, ServiceNow, Slack, Microsoft Teams and Google Docs.Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners.
Rating on G24.5 out of 5 stars from 793 reviews4.3 out of 5 from 7,715 reviews

Stack Internal plans

  • FreeFree
  • StarterFree
  • OrganizationPriced on request

Zendesk Guide plans

  • Support Team$19 a month
  • Copilot add-on$50 a month
  • Workforce Engagement Bundle add-on$50 a month
  • Suite Team$55 a month
  • Contact Center add-on$83 a month
  • Suite Professional$115 a month

Pick Stack Internal if…

Stack Internal may suit organizations that need shared knowledge for employees and AI agents, with space-based permissions and listed connectors. Starter is aimed at teams of up to three collaborators; Organization supports unlimited collaborators.

Pick Zendesk Guide if…

It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.

Charts they share