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Specialty Answering Service vs YouSquared

YouSquared

7.3#3 in virtual receptionist servicesFrom $29.99 a month
Free planAndroidiOSWebLinux
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What both publish

FactSpecialty Answering ServiceYouSquared
Call handlingAccounts can use customized call scripts and call routing, including cold and warm transfers.The AI screens callers, filters spam and scams, answers FAQs, qualifies leads, and can transfer calls.
HeadquartersKing of Prussia, Pennsylvania, United StatesNew York, NY, United States
IntegrationsSAS Flex lists integrations including Salesforce, HubSpot, Google Calendar, Zendesk, Zoho, and Zapier.The maker lists CRM, EHR, and ERP integrations on Team plans and custom-built integrations for Enterprise; it also documents real-time webhooks.
SecurityThe company states its call center is SOC 2 certified and PCI and HIPAA compliant, and says portal access is controlled by user privileges.The maker states that it is SOC 2 compliant and PIPEDA-aligned, encrypts data in transit and at rest, and offers a signed BAA for healthcare.

Specialty Answering Service plans

  • Economy$44 a month
  • 100 Minute$159 a month
  • 220 Minute$269 a month
  • 500 Minute$649 a month
  • 1,000 Minute$1,199 a month
  • 2,500 Minute$2,929 a month

YouSquared plans

  • Solo BasicFree
  • Solo Lite$29.99 a month
  • Solo$59 a month
  • Team$199 a month
  • EnterprisePriced on request

Pick Specialty Answering Service if…

This service suits businesses that need live call coverage, message delivery, or call transfers, including medical practices seeking HIPAA-compliant call handling. Mobile users can listen to calls, update status, run reports, and text callers through the app.

Pick YouSquared if…

It may suit solo practitioners and teams in healthcare, pharmacy, legal, mortgage, real estate, construction and engineering, or home services. The free plan is limited to 20 calls per month and one call at a time.

Charts they share