
Specialty Answering Service
6.9#9 in virtual receptionist servicesFrom $159 a monthAndroidiOSWeb
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| Fact | Specialty Answering Service | YouSquared |
|---|---|---|
| Call handling | Accounts can use customized call scripts and call routing, including cold and warm transfers. | The AI screens callers, filters spam and scams, answers FAQs, qualifies leads, and can transfer calls. |
| Headquarters | King of Prussia, Pennsylvania, United States | New York, NY, United States |
| Integrations | SAS Flex lists integrations including Salesforce, HubSpot, Google Calendar, Zendesk, Zoho, and Zapier. | The maker lists CRM, EHR, and ERP integrations on Team plans and custom-built integrations for Enterprise; it also documents real-time webhooks. |
| Security | The company states its call center is SOC 2 certified and PCI and HIPAA compliant, and says portal access is controlled by user privileges. | The maker states that it is SOC 2 compliant and PIPEDA-aligned, encrypts data in transit and at rest, and offers a signed BAA for healthcare. |
This service suits businesses that need live call coverage, message delivery, or call transfers, including medical practices seeking HIPAA-compliant call handling. Mobile users can listen to calls, update status, run reports, and text callers through the app.
It may suit solo practitioners and teams in healthcare, pharmacy, legal, mortgage, real estate, construction and engineering, or home services. The free plan is limited to 20 calls per month and one call at a time.