SOVA
8.4#15 in chatbot buildersFree planFree planAndroidiOSWebAPI
VisitSOVA vs Voiceflow
What both publish
| Fact | SOVA | Voiceflow |
|---|---|---|
| Company history | The maker says its work studying artificial intelligence began in 1997; it does not state a company founding year on the About page. | The company says it began with Alexa and Google interactive-story experiments in a dorm room and later expanded to voice, chat and connected-device experiences. |
| Deployment channels | multichannel | multichannel |
| Documentation | Support is directed to documentation for FAQs and to a community forum for expert help. | Documentation includes quickstarts, API reference, deployment guides, widgets, telephony, SMS, testing, analytics and billing material. |
| Integrations | The maker says ChatKit has ready-made integrations with popular assistant-development platforms and online chats; the homepage lists SOVA DOS, Facebook Messenger, Telegram, and RASA as supported data sources. | Native connectors include Zendesk, Salesforce, HubSpot, Shopify, Airtable, Google Sheets, Gmail and Twilio. |
| Knowledge base | The IDE knowledge base stores information used to prepare assistant responses during training and retraining. | Knowledge bases can connect agent answers to imported information and services such as Zendesk and Shopify. |
| Knowledge-base answers | Yes | Yes |
SOVA plans
- FreeFree
- SOVA open-source productsFree
- EnterprisePriced on request
Voiceflow plans
- StarterFree
- Agencies & PartnersFree
- Pro$120 a month
- Business$500 a month
- Pro$972 a year
- EnterprisePriced on request
Pick SOVA if…
SOVA suits developers and teams building assistants, chatbots, chat interfaces, or speech applications. Its free open-source products may also suit users who want deployment options ranging from offline or local Docker setups to cloud providers.
Pick Voiceflow if…
Voiceflow is presented for CX and support leaders, engineers, enterprise teams, and agencies or partners building agents for clients. It may suit teams that need agents across voice and chat channels, integrations, and evaluation tools.