
Sourced Supplier Portal
5.4#12 in supplier portal softwareWeb
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| Fact | Sourced Supplier Portal | Zoho Procurement |
|---|---|---|
| Support | The supplier portal includes a chat assistant that answers usage questions and client policy questions, but does not retrieve specific invoice, payment, tender or order data. | Zoho lists weekday support by phone and email and states in its pricing FAQ that it is available 24 hours a day Monday through Friday. |
It suits organizations that want suppliers to handle orders, shipment notices, invoices, and onboarding through a browser portal. Suppliers can use it without paying for access, while the organization pays for the subscription.
It suits organizations seeking to coordinate purchasing, sourcing, supplier interactions, orders, and invoice handling in one workflow. Zoho says it can be customized for different industries and processes and scale across business sizes.