Social Work Portal
6.9#50 in case management softwareAndroidiOSWeb
VisitSocial Work Portal vs Tracker
What both publish
| Fact | Social Work Portal | Tracker |
|---|---|---|
| Audit trail | Yes | Yes |
| Deployment | cloud | cloud |
| Headquarters | San Jose, California | Atlanta, Georgia |
| Integrations | The opened vendor pages describe Excel data import and Excel or PDF exports but do not specify named third-party product integrations. | The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations. |
| Purpose | Social Work Portal describes Case Management Hub as cloud-based case management software for social workers, case managers, therapists, counselors, nonprofits, and human services organizations. | Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition. |
| Reporting dashboards | Yes | Yes |
| Security | The vendor says the platform encrypts sensitive data in transit and at rest, uses unique user accounts and role-based access, logs user activity, and automatically logs users out after 15 minutes of inactivity. | The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information. |
| Support | The vendor says onboarding resources and ongoing support are included with a subscription, with technical support available by email, phone, or Zoom. | Riverside says the same people who develop Tracker support it and answer the phone. |
| Workflow automation | Yes | Yes |
Social Work Portal plans
- Case Management Hub subscriptionPriced on request
Tracker plans
- FreeFree
- Pro$24 a month
- Grow$34 a month
- Webinar$79 a month
- BusinessPriced on request
Pick Social Work Portal if…
You want what its maker publishes above — check its page for the details.
Pick Tracker if…
You want what its maker publishes above — check its page for the details.