Smart Service
8.3#5 in field service management softwareAndroidiOSWebAPI
VisitSmart Service vs WorkSlate
What both publish
| Fact | Smart Service | WorkSlate |
|---|---|---|
| Customer portal | Yes | The branded, mobile-friendly customer portal lets customers view and approve estimates, pay invoices, track job progress, see service-asset history, message the business, and submit service requests; it is available on Professional and Business. |
| Integrations | Listed integrations include QuickBooks, ChatGPT, Claude and custom connections to systems such as Sage. | QuickBooks Online sync is in limited beta and can sync customers, estimates, invoices, payments, refunds, and credit notes nightly. |
| Security | Smart Service states that payment transactions use PCI-compliant encryption. | WorkSlate says it uses tenant-isolating row-level security and encrypts data in transit and at rest; its FAQ says the platform runs on Supabase and Vercel infrastructure. |
Smart Service plans
- Standard Subscription—
- Enterprise Subscription—
- Purchase Option—
- Standard Subscription (Cloud or Desktop)$129.99 a month
WorkSlate plans
- Starter$59 a month
- Inventory Management add-on$69 a month
- Professional$129 a month
- Business$249 a month
- EnterprisePriced on request
Pick Smart Service if…
Smart Service suits service organizations needing web and mobile access for recurring work, routing, billing, and customer communication. Its enterprise option also fits franchises and multi-division or multi-location organizations.
Pick WorkSlate if…
WorkSlate suits trades businesses that dispatch technicians, from solo operators to organizations with 50+ technicians.