Smart Service
8.3#5 in field service management softwareAndroidiOSWebAPI
VisitSmart Service vs TeamPoint
What both publish
| Fact | Smart Service | TeamPoint |
|---|---|---|
| Customer portal | Yes | Customers can use a self-service portal to view jobs, worksheets, invoices, assets and service contracts, approve quotes and request work. |
| Headquarters | Dublin, Ohio, United States | Shrewsbury, United Kingdom |
| Integrations | Listed integrations include QuickBooks, ChatGPT, Claude and custom connections to systems such as Sage. | Listed integrations include Xero, Sage, QuickBooks, Stripe, Chargebee, Microsoft 365, SharePoint, Dynamics 365, Cloudfm, Verisae, ConnectWise, WorkWave, Quartix, Verilocation, DPD, OpenAI, Claude and Google Gemini; custom integrations are available on request. |
Smart Service plans
- Standard Subscription—
- Enterprise Subscription—
- Purchase Option—
- Standard Subscription (Cloud or Desktop)$129.99 a month
TeamPoint plans
- TeamPoint subscription£50 a month
- Set up fee£3,000, paid once
Pick Smart Service if…
Smart Service suits service organizations needing web and mobile access for recurring work, routing, billing, and customer communication. Its enterprise option also fits franchises and multi-division or multi-location organizations.
Pick TeamPoint if…
TeamPoint is built for UK field service businesses, including roofing, drainage, solar, building maintenance, retrofit, commercial cleaning, utilities and facilities management. It may suit teams that need mobile job updates, customer self-service and compliance records.