SimpleX
6.5#8 in restaurant order management softwareAndroidiOSWeb
VisitSimpleX vs UrbanPiper
UrbanPiper
7.2#3 in restaurant order management softwareFrom £79 a monthAndroidiOSWebmacOS
VisitWhat both publish
| Fact | SimpleX | UrbanPiper |
|---|---|---|
| Integrations | The maker says SimpleX integrates with major POS systems, payment gateways, and marketing tools including Google and Meta; it confirms the exact stack during discovery. | UrbanPiper lists POS systems, fulfillment services, delivery platforms, and online ordering integrations, including Deliveroo, DoorDash, and Careem. |
| Security | The order management page says customer data is stored securely, PCI compliance is supported, and two-factor authentication protects against unauthorized access. | UrbanPiper says it is SOC 2 Type 2 certified and cites existing ISO and GDPR compliance. |
| Support | Every customer receives guided onboarding and ongoing support across their operating regions. | The company lists support by email and WhatsApp and describes support teams across multiple regions. |
SimpleX plans
- Custom planPriced on request
UrbanPiper plans
- Hub£79 a month
Pick SimpleX if…
You want what its maker publishes above — check its page for the details.
Pick UrbanPiper if…
UrbanPiper suits food and beverage businesses that sell online, from small restaurants and cafes to multinational corporations. It may fit restaurants that want to connect an existing POS with ordering and delivery channels.