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Shotko vs Usersnap

Shotko

6.8#40 in screenshot annotation softwareFree plan
Free planAndroidWebExtension
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Usersnap

7.9#3 in screenshot annotation softwareFrom €49 a month
AndroidiOSWebAPI
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What both publish

FactShotkoUsersnap
Browser extensionYesThe browser extension captures screenshots and submits feedback without requiring a widget on the target site, and supports Chrome and Firefox.
Free planYesNo
HeadquartersPennsylvania, United StatesLinz, Austria
SecurityThe privacy policy lists HTTPS, file type validation, upload-directory access controls, and rate limiting as security measures, and says absolute security cannot be guaranteed.Usersnap says its platform is hosted in European AWS data centers, including EU-central-1 in Frankfurt, and names SOC 1, SOC 2, and ISO 27001 certifications for those centers.

Shotko plans

  • FreeFree

Usersnap plans

  • Starter€49 a month
  • Growth€129 a month
  • Professional€219 a month
  • Premium€459 a month
  • EnterprisePriced on request

Pick Shotko if…

You want what its maker publishes above — check its page for the details.

Pick Usersnap if…

Usersnap suits product teams collecting visual feedback, surveys, and customer signals across web and mobile projects. Enterprise teams can use its security, SSO, SLA, and onboarding options.

Charts they share