Shortcuts vs Timely
What both publish
| Fact | Shortcuts | Timely |
|---|---|---|
| Marketing | Its online marketing tools support campaigns, configurable goals and recurring automated messages such as birthday greetings. | Marketing tools include SMS and email campaigns, automated follow-ups, review requests, loyalty features and promotions. |
| Online booking | Its Virtual Receptionist module syncs online bookings with the Shortcuts appointment book and lets salons choose which services, employees, and times customers can book. | Clients can book appointments online 24/7, including through Instagram, Facebook and Messenger buttons. |
| Support | Customers can contact support by chat, phone, or email, or open a case from their account or the program. | All plans have help guides, a support form, chatbot and live messaging; Innovate also includes phone support. |
Shortcuts plans
No prices published.
Timely plans
- Build$26 a month
- Elevate$39 a month
- Innovate$47 a month
Pick Shortcuts if…
Shortcuts suits salons and spa businesses ranging from single locations to franchise groups. Multi-location support and scheduling tools also fit organizations managing several sites.
Pick Timely if…
It suits businesses that need online booking pages, payment collection, two-way calendar sync, and automated reminders. Staff teams can compare plans by their included monthly SMS allowance.