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Shortcuts

Shortcuts Salon is management software for hair salons, beauty centers, spas, and chains.

Place
#23 of 23
Score
5.2
Shortcuts's website

What Shortcuts is

Shortcuts Salon is management software for hair salons, beauty centers, spas, and chains. It organizes appointments, clients, sales, products, services, and employees, with a waitlist, appointment assistant, workload forecasts, and Walking Manager for walk-in traffic. Employee schedules, salary and commission management, point of sale, inventory, tip management, gift cards, and service management are included. Its Virtual Receptionist synchronizes online bookings with the appointment book and lets businesses choose bookable services, employees, and times through a website, Facebook, Instagram, or Google. Marketing tools use customer purchase profiles to promote products and services. The maker describes setup, training, support, maintenance, and annual consulting. ProtégeME provides automatic online backups, off-site encrypted storage, problem alerts, and recovery within seconds. Shortcuts says it serves more than 30,000 clients in 45 countries and supports 10 languages. Pricing is available on request.

Good

  • Appointment book includes waitlists and workload forecasts
  • Online bookings sync with the appointment book
  • Point of sale, inventory, and commission management
  • Automatic encrypted off-site backups
  • Support by chat, phone, email, or account cases

Watch out

  • Pricing is available only on request
  • Setup involves technical configuration by the provider
  • Outside handbook-style policy importing is not relevant; no free plan stated

Who it suits

Shortcuts suits salons and spa businesses ranging from single locations to franchise groups. Multi-location support and scheduling tools also fit organizations managing several sites.

Verdict

Shortcuts covers salon scheduling, sales, staffing, marketing, and backup needs in one system. Ask for pricing and confirm the setup and service arrangements before choosing it.

The facts

Each one read from Shortcuts's own pages, with the date it was checked.

Where it runs

Appointments
The product includes appointment management and a Walking Manager feature for businesses with many walk-in clients.checked 8 Oct 2001

What it does

Audience
Shortcuts says its solutions serve hair salons, beauty centers, spas, and chains, from single businesses to large franchise groups.checked 8 Oct 2001
Backups
The ProtégeME add-on describes automatic online backups, off-site storage, encryption, email alerts for problems, and data recovery within seconds.checked 8 Oct 2001
Backup security
The ProtégeME backup service stores salon data outside the business, encrypts it, sends email alerts about problems and supports recovery within seconds.checked 8 Oct 2001
Booking channels
The Virtual Receptionist page lists bookings through a salon website, Facebook, Instagram, and Google.checked 8 Oct 2001
Marketing
Its online marketing tools support campaigns, configurable goals and recurring automated messages such as birthday greetings.checked 8 Oct 2001
Online booking
Its Virtual Receptionist module syncs online bookings with the Shortcuts appointment book and lets salons choose which services, employees, and times customers can book.checked 8 Oct 2001
Operations
Listed features include employee schedules, salary and commission management, point of sale, inventory, and service management.checked 8 Oct 2001
Point of sale
Booked services can appear automatically at the point of sale, ready to charge or edit.checked 8 Oct 2001
Pricing
The site links to a pricing assistant, but the page opened does not display a price.checked 8 Oct 2001
Privacy
The privacy policy identifies SALON & SPA SOLUTIONS SL as the data controller and says it will not transfer personal data to third parties without prior information and express consent.checked 8 Oct 2001
Product
Shortcuts Salon is salon management software for handling appointments, clients, sales, products, services, and employees.checked 8 Oct 2001
Scale
The maker says Shortcuts is used by more than 30,000 clients in 45 countries and is available in 10 languages.checked 8 Oct 2001
Scheduling
Its appointment book includes a waitlist, appointment assistant and workload forecasts.checked 8 Oct 2001
Services
The maker lists setup, training, assistance and maintenance, and consulting services alongside the software.checked 8 Oct 2001
Setup
Shortcuts says its technical department configures the system and enters products, services, employees, promotions, and schedules for customers.checked 8 Oct 2001
Support
Customers can contact support by chat, phone, or email, or open a case from their account or the program.checked 8 Oct 2001
Training and consulting
The product page lists training and an annual consulting service for Shortcuts users as included services.checked 8 Oct 2001
Who it serves
Shortcuts says its solutions serve salons ranging from single businesses to large franchise chains, including hairdressing, beauty and spa businesses.checked 8 Oct 2001

The company

Company origin
The company page says Shortcuts began in Australia 20 years before the page was written; it does not give a calendar founding year.checked 8 Oct 2001
Company reach
Shortcuts says it serves more than 30,000 clients and operates in 45 countries.checked 8 Oct 2001

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