Shop Boss
7.7#2 in auto repair shop softwareFrom $199 a monthAndroidiOSWebAPI
VisitShop Boss vs Shopmonkey
Shopmonkey
7.6#2 in automobile workshop softwareFrom $215 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Shop Boss | Shopmonkey |
|---|---|---|
| API | Shop Boss exposes a REST API returning JSON for customers, vehicles, repair orders, appointments, employees, parts, suppliers, quotes, inspections, and related records. | Shopmonkey exposes REST APIs for Customers, Orders, Users, Vehicles and Inventory, with request contracts documented for data creation and updates. |
| API authentication | API access requires a support-issued API key sent as a Bearer token, with endpoint permissions assigned to each key. | Developers create API keys/tokens and are directed to shopmonkey.dev for authentication and endpoint details. |
| Customer communications | Shop Boss supports internal chat, customer texting for updates and estimates, and payment-linked messaging. | The platform provides two-way text and email, estimate approvals, online payments, appointment reminders and reusable message templates. |
| Digital inspections | BOSS Inspect lets technicians perform inspections on phones or tablets, send reports, retain records, and show customers recommended repairs. | Digital vehicle inspections use templates attached to repair orders and let technicians capture photos, videos and notes for customer review and approval. |
| Headquarters | 2035 Lakeside Center Way, Suite 100, Knoxville, TN 37922, United States | Morgan Hill, California, United States |
| Integrations | The product advertises parts and labor-guide integrations, DVI connections to guides/parts/inventory, tire ordering, CARFAX, Kukui, and EService Intelligence connections. | Documented integrations include QuickBooks Online, CARFAX, ALLDATA, PartsTech, Nexpart and RepairLink. |
| Product | Shop Boss is auto shop management software for repair businesses, with tools for running shop operations in one place. | Shopmonkey describes itself as all-in-one auto repair shop management software. |
| Rating on Capterra | 4.4 out of 5 from 89 reviews. | 4.6 out of 5 from 271 reviews |
| Rating on G2 | 4.3 out of 5 from 3 reviews. | 4.6 out of 5 from 411 reviews |
| Rating on GetApp | 4.4 out of 5 from 89 reviews. | 4.6 out of 5 from 271 reviews |
| Rating on Software Advice | 4.4 out of 5 from 89 reviews. | 4.6 out of 5 from 271 reviews |
| Self-hosting | TrustRadius lists Shop Boss as SaaS/cloud deployment, and the vendor provides hosted production and development API endpoints. | The terms describe Shopmonkey as Internet-delivered SaaS rather than a self-hosted deployment. |
Shop Boss plans
- Gold$199 a month
- CRM + Online Service Scheduler$224 a month
- Platinum$349 a month
- Customer & Vehicle Data Transfer$399, paid once
- Premier$449 a month
- Premier Plus$649 a month
Shopmonkey plans
- Accounting add-on$99 a month
- Basic annual$215 a month
- Basic$239 a month
- CRM Essentials add-on$349 a month
- Bookkeeping add-on$349 a month
- Clever$399 a month
Pick Shop Boss if…
Shop Boss is aimed at auto repair, collision, heavy-duty truck, RV, tire, powersports, and marine repair shops, as well as fleet management services. It suits businesses seeking repair workflow tools alongside inspections, parts, and vehicle history.
Pick Shopmonkey if…
Shopmonkey suits auto repair and related shops, including tire, quick lube, heavy duty repair, restoration, and RV businesses. It may fit teams that want digital estimates, payments, inspections, and shop workflow tools in one system.