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ServiceWorks vs Smart Book

ServiceWorks

8.1#12 in field service management softwareFrom $49 a month
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Smart Book

7.7#2 in pest control softwareFrom $300 a year
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What both publish

FactServiceWorksSmart Book
IndustriesServiceWorks lists appliance repair, HVAC, plumbing, commercial kitchen, repair and installation, cleaning, fleet service, lawn and landscape, pest control, and pool and spa businesses.Supported use cases include lawn care, landscaping, property maintenance, cleaning, pressure washing, pool service, mobile detailing, handyman work, pest control and HVAC.
IntegrationsOfficial integration pages list QuickBooks, Shopify, Square, Authorize.Net, Stripe, Mailchimp, Zapier, Google Maps, ServiceBench, ServicePower, Marcone and Encompass connections.The terms identify Base44 infrastructure, Stripe payments, Resend email and Twilio SMS as third-party providers.
LicenseThe terms grant only limited, non-exclusive access and state that ServiceWorks owns the software, applications, interfaces, documentation, APIs and related intellectual property.The terms describe Smart Book software and interface content as proprietary and grant only a limited, revocable, non-transferable internal-use right.
Mobile appsSWOpsCenter is available for iPhone and iPad and can be downloaded from the App Store, with an Android version available through Google Play.The terms refer to iOS and Android mobile store apps and state that subscription purchases and Stripe subscription-management checkout are not offered inside those apps.

ServiceWorks plans

  • Starter$49 a month
  • Plus$149 a month
  • Bronze$150 a month
  • Silver$350 a month
  • Custom$948 a year
  • Gold$1,800 a month

Smart Book plans

  • Whole Crew — monthly$30 a month
  • Whole Crew monthly$30 a month
  • Whole Crew — annual$300 a year
  • Whole Crew annual$300 a year

Pick ServiceWorks if…

ServiceWorks suits repair, installation and maintenance businesses that need to coordinate field jobs, inventory, customer communication and billing. Its listed industries include HVAC, plumbing, appliance repair, cleaning and fleet service.

Pick Smart Book if…

It suits owner-led local service businesses that need customer, scheduling, estimate, invoice, and field-team workflows. It is not built as an enterprise fleet-management suite.

Charts they share