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ServiceTitan vs Smart Service

What both publish

FactServiceTitanSmart Service
Customer portalYesYes
Founded20121992
Free planNoNo
Headquarters800 N Brand Blvd #100, Glendale, CA 91203, United StatesDublin, Ohio, United States
Invoicing and paymentsYesSmart Service supports automatic or manual invoicing, card payments, ACH, online payments and deposits collected during booking or quoting.
Mobile platformsbothboth
Offline modeYesYes
Recurring jobsYesYes
Route optimizationYesYes

ServiceTitan plans

  • Starter—
  • Essentials—
  • The Works—

Smart Service plans

  • Standard Subscription—
  • Enterprise Subscription—
  • Purchase Option—
  • Standard Subscription (Cloud or Desktop)$129.99 a month

Pick ServiceTitan if…

ServiceTitan suits service businesses that need to coordinate bookings, dispatch, scheduling, and invoicing. Its listed mobile apps and offline mode may be relevant to teams working across desktop and mobile devices.

Pick Smart Service if…

Smart Service suits service organizations needing web and mobile access for recurring work, routing, billing, and customer communication. Its enterprise option also fits franchises and multi-division or multi-location organizations.

Charts they share