ServiceM8
8.5#2 in field service management softwareFrom $29 a monthFree planAndroidiOSmacOS
VisitServiceM8 vs Smart Service
Smart Service
8.3#5 in field service management softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | ServiceM8 | Smart Service |
|---|---|---|
| Customer portal | Yes | Yes |
| Free plan | Yes | No |
| Headquarters | Darwin, Australia | Dublin, Ohio, United States |
| Invoicing and payments | Yes | Smart Service supports automatic or manual invoicing, card payments, ACH, online payments and deposits collected during booking or quoting. |
| Mobile platforms | The main app is optimized for iOS, with ServiceM8 Lite available for Android. | both |
| Offline mode | Yes | Yes |
| Recurring jobs | Recurring jobs can recreate and schedule themselves automatically over time. | Yes |
| Route optimization | Yes | Yes |
ServiceM8 plans
- FreeFree
- Starter$29 a month
- Growing$79 a month
- Premium$149 a month
- Premium Plus$349 a month
Smart Service plans
- Standard Subscription—
- Enterprise Subscription—
- Purchase Option—
- Standard Subscription (Cloud or Desktop)$129.99 a month
Pick ServiceM8 if…
ServiceM8 suits contractors who need to manage jobs, payments, and customer access, including teams that need offline use or recurring-job support. The free plan is limited to one user and 30 jobs per month.
Pick Smart Service if…
Smart Service suits service organizations needing web and mobile access for recurring work, routing, billing, and customer communication. Its enterprise option also fits franchises and multi-division or multi-location organizations.