Serfy
6.9#9 in fire protection softwareFrom €25 a monthAndroidiOSWebAPI
VisitSerfy vs traqR
What both publish
| Fact | Serfy | traqR |
|---|---|---|
| Integrations | The maker lists two-way synchronization with QuickBooks Online, NetSuite, and Sage Intacct, plus OpenAPI REST endpoints and outgoing webhooks. | The site names Xero, QuickBooks Online, Stripe, OpenAI, Google, Resend and Supabase as connected services. |
| Purpose | Serfy is a field service management platform for commercial service teams, covering workflows from quotes through dispatch and billing. | traqR is a field service platform built for Australian fire protection contractors, covering AS 1851 servicing, fire asset registers, defects and AFSS readiness. |
| Security | The maker describes SAML 2.0 single sign-on, TOTP two-factor authentication, role-based access control, and an immutable compliance audit trail. | The maker says every user has two-factor sign-in and each business’s data is kept separate. |
| Support | The Professional plan includes priority support, and the pricing page says Serfy will respond to demo inquiries within 24 hours. | Support is offered by email and phone Monday to Friday, 8am–5pm AEST, with a stated one-business-day response aim. |
Serfy plans
- Professional€25 a month
- EnterprisePriced on request
traqR plans
- 1 to 5 UsersA$99 a month
- StarterA$149 a month
- 6 to 10 UsersA$199 a month
- ProfessionalA$359 a month
- 11 to 50 UsersA$399 a month
- BusinessA$799 a month
Pick Serfy if…
Serfy suits specialist service contractors and enterprise facility management teams, including commercial HVAC, electrical, plumbing, and refrigeration operations. Its offline mobile apps and customer portal may also suit teams coordinating field technicians and client requests.
Pick traqR if…
traqR is aimed at Australian fire protection contractors, from owner-operators to businesses running multiple crews. It may suit teams that need field inspections, asset records, offline work capture, and invoicing in a connected workflow.