SecurityTrax
6.6#12 in security system installer softwareFrom $0.15 a monthAndroidiOSWebAPI
VisitSecurityTrax vs traqR
What both publish
| Fact | SecurityTrax | traqR |
|---|---|---|
| AI features | SecurityTrax Intelligence includes an AI Assistant, Inline Assists, automations, AI Summaries, and address intelligence. | AI agents can draft quotes from plain-English job descriptions and prepare safety documents such as SWMS. |
| Integrations | Listed connections include monitoring providers and dealer programs, Alarm.com, QuickBooks Online, payment and financing services, SMS via Twilio, eDocs, equipment vendors, and the SecurityTrax API. | The site names Xero, QuickBooks Online, Stripe, OpenAI, Google, Resend and Supabase as connected services. |
| Intended customers | The company describes the product as built for security dealers and providers managing monitoring, installation, and service operations. | traqR is aimed at Australian fire protection contractors, from owner-operators to businesses running multiple crews. |
| Purpose | SecurityTrax is an operating platform for security dealers and smart service providers, covering leads, customers, scheduling, work orders, inventory, accounting, reporting, and integrations. | traqR is a field service platform built for Australian fire protection contractors, covering AS 1851 servicing, fire asset registers, defects and AFSS readiness. |
| Support | AI-guided self-service support and documentation are included, and the company offers live online training sessions. | Support is offered by email and phone Monday to Friday, 8am–5pm AEST, with a stated one-business-day response aim. |
SecurityTrax plans
- Active customer storage$0.15 a month
- Customer create$3, paid once
- Operations Plus$5 a month
- Standard usage-based plan$250 a month
traqR plans
- 1 to 5 UsersA$99 a month
- StarterA$149 a month
- 6 to 10 UsersA$199 a month
- ProfessionalA$359 a month
- 11 to 50 UsersA$399 a month
- BusinessA$799 a month
Pick SecurityTrax if…
SecurityTrax suits security dealers and providers coordinating monitoring, installation, and service operations. Its customer workflows and field calendar support teams managing technicians, equipment, and service work orders.
Pick traqR if…
traqR is aimed at Australian fire protection contractors, from owner-operators to businesses running multiple crews. It may suit teams that need field inspections, asset records, offline work capture, and invoicing in a connected workflow.