ScreenMeet Remote Support
7.8#2 in screen sharing softwareAndroidiOSWebAPI
VisitScreenMeet Remote Support vs Visual Assistance
Visual Assistance
6.9#7 in video customer support softwareFrom 66.67 NZD a monthAndroidiOSWebmacOS
VisitWhat both publish
| Fact | ScreenMeet Remote Support | Visual Assistance |
|---|---|---|
| Headquarters | United States | Auckland, New Zealand |
| Purpose | Remote Support lets technology professionals remotely view and control end-user or customer devices to troubleshoot issues. | Visual Assistance is a browser-based remote support tool for real-time visual communication between businesses and customers. |
ScreenMeet Remote Support plans
- Remote Support—
- Contact Center Access$49 a month
- Contact Center Access/Remote$79 a month
- IT Help Desk/Virtual Tech Bar$99 a month
- Remote SupportPriced on request
Visual Assistance plans
- Business Plan (monthly billing)75 NZD a month
- Business Plan (annual billing)800 NZD a year
- Enterprise PlanPriced on request
Pick ScreenMeet Remote Support if…
The product is aimed at IT leaders, platform owners, SecOps teams, and support agents who troubleshoot devices within ServiceNow, Salesforce, or Tanium workflows. It may suit teams needing unattended support and session documentation.
Pick Visual Assistance if…
It suits businesses that need visual support for technical issues, remote inspections or customer guidance. Clients can join from a smartphone browser without downloading an app.